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Tt David

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Tt David last won the day on September 16 2017

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  1. Hi, i hope you can help me with this.

    I recently bought a Ttesports Commander V2 gaming combo but the buttons to change the lighting wont work. I checked the manual and it said something vaguely about a software installation and that when i plug in my keyboard i should see a "hardware not found" popup appear, but that never happened. Can you please tell me what is wrong or give me the link to the software if there is any.

  2. Please release a new version of the Challenger Edge Pro software,your current one is currently causing a number of users problems 

  3. Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Asia: cs2@thermaltake.com Europe: support@thermaltake.de
  4. Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Asia: cs2@thermaltake.com Europe: support@thermaltake.de
  5. Could you please send your contact information to cs2@thermaltake.com and explain the situation?
  6. Would you like to try: http://www.ttesports.com/Mice/233/Black_FP/productPage.htm?a=a&g=ftr http://www.ttesports.com/Mice/169/BLACK_V2_Laser_Gaming_Mouse/productPage.htm?a=a&g=ftr
  7. They will contact you for the further assistance. If there is still any questions please feel free to message us, thank you.
  8. Could you please check your firmware version?
  9. Thank you so much If there is any questions please feel free to let us know
  10. Please check her and make sure you can unzip a rar. file http://www.winzip.com/lanrar.html
  11. could you please reset the setting: Then set up your macro again, make sure that every key is working well in normal mode. If it still doesn't work, you may need to contact our customer service: http://my.ttesports.com/csWarranty.aspx
  12. User guide: http://www.ttesports.com/files/Product_download/black_fp_gaming_mouse_with_fingerprint_security.pdf http://www.ttesports.com/BLACKFPInstallationGuide.aspx
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