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Tt David

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Everything posted by Tt David

  1. DRACONEM RGB Owners' Club

    Bringing colors to the DRACONEM family, the DRACONEM RGB lights up your gaming environment and gets you into competitive sync for the challenges that lie ahead. With a stunning spectrum of visual effects, featuring multi-colors on a specially optimized surface, users can change lighting effects with ease. With a full spectrum of colors at your fingertips, let the DRACONEM RGB color up your gaming style! Know more: Draconem RGB
  2. Commander Gaming mouse DPI

    Sorry we only offer 800/1200/1600/2400 DPI
  3. VENTUS Owner's Club

    I'm afraid no...
  4. Commander Gaming mouse DPI

    Which one? http://www.ttesports.com/Keyboard/213/COMMANDER_Gaming_Gear_Combo_Red_Light_/productPage.htm?a=a&g=ftr http://www.ttesports.com/Keyboard/224/COMMANDER_COMBO_Multi_Light_/productPage.htm?a=a&g=ftr
  5. I think that may caused by the hardware problem. Could you please contact our customer service and replace a new one?http://my.ttesports.com/csWarranty.aspx USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Asia: cs2@thermaltake.com Europe: support@thermaltake.de
  6. LEVEL 10M

    Have you tried on the other computer?
  7. After discussing with our engineer, it seems that your firmware is broken... The only thing we can do is the refresh your firmware version If it still can't help, you may need to contact our customer service: http://my.ttesports.com/csWarranty.aspx USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Asia: cs2@thermaltake.com Europe: support@thermaltake.de
  8. Could you please try to do some testing? 1. Use the same pattern on Ripple effect (customized) 2. delete the pattern and build a new default one (Red to black) then apply on Wave effect 3. change the color from black to blue then apply
  9. Poseidon Z Issue /:

    Hi Jim, really sorry for your case. Could you please message your contact information so we can help you with the RMA?
  10. Posiedon Z RGB (brown) - multiple issues

    Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Asia: cs2@thermaltake.com Europe: support@thermaltake.de
  11. Poseidon Z Issue /:

    Hi Griz . In case of warranty concerns, please first contact your local dealer for further assistance. Our customer service: http://my.ttesports.com/csWarranty.aspx USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Asia: cs2@thermaltake.com Europe: support@thermaltake.de
  12. Could you please make a video of the lighting effect bug? I'm afraid that we are not able to repeat the process on our computer since it works well when we change rainbow effect to the red-blue wave effect About the wording issue, please change your screen resolution to 100%.
  13. Here is the software download link for: Black V2: http://www.ttesports.com/files/Product_download/tt_esports_command_center_v2.0009.rar DRACONEM RGB Hard Edition: http://www.ttesports.com/files/Product_download/tt_esports_draconem_rgb.rar
  14. Could you please help to check your firmware version?
  15. Thermaltake TT Poseidon UK Layout?

    I'm sorry that we don't have the UK layout software for now. We will release the update soon.
  16. I NEED HELP!

    Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Asia: cs2@thermaltake.com Europe: support@thermaltake.de
  17. CONTOUR Problems with Walking War Robots =(

    1. Please download the Firmware Update AP from our website first: http://tw.ttesports.com/files/Product_download/tt_esports_contour_firmware_update_v1.0.rar 2. Before using the contour, please open the latest Firmware Update AP 3. Please plug in your contour after opening the software. It will update the firmware automatically 4. If your contour firmware doesn’t update automatically after 10 seconds, please press the power button again. 5. Finished 6. Please click “FW Ver” and check the FW version Notice: This firmware update will turn off the power saving mode. Please note this will reduce the length of time your controller can operate.
  18. VENTUS R macros are NOT WORKING on PROFILES

    I'm sorry that we are not able to back to the previous firmware Back to the previous version Back to the previous version Back to the previous version
  19. Where is the Challenger Pro software?

    Please download the software from our website: http://www.ttesports.com/Keyboard/3/Challenger_Pro/productPage.htm?a=a&g=ftr#.WXXEalF-XRY
  20. GAMING MOUSE PROBLEM

    I'm sorry that we don't have any software for this mouse to edit the LOD
  21. Is there any software for the Talon Blu?

    No sorry, we don't have any software for this mouse
  22. VENTUS R macros are NOT WORKING on PROFILES

    We've passed the information to our PM team, they will fix this issue and get back to you soon.
  23. GOOD NEWS! We've updated our POSEIDON Z RGB software with some new and stunning features. Best yet, it is available for download from our product page now - http://ppt.cc/dRgGR Improved features include: - New improved graphical user interface (GUI) - Reduced loading time - 5 new wave, ripple and arrow color templates - Dynamic GUI lighting interface for wave, ripple, and arrow effects Installation steps: 1. Unplug your keyboard 2. Remove the old software 3. Uninstall old driver using the Control Panel -- Programs -- Tt eSPORTS POSEIDON Z RGB 4. Go to directory C:\Program Files (x86)\TteSPORTS and remove all files 4. Restart your computer 5. Plug in the Keyboard 6. Install new software Note: - Please remember to update your hardware firmware before updating with the new software. For direct firmware download: https://www.dropbox.com/s/wlon3jun2fwni1f/FwChack.rar?dl=0
  24. POSEIDON Z RGB New Software Updated

    Here is the video introduction for our software:
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