If you haven't had any luck yet try this.
# Program will not show any rpm info or allow you to configure the fans after restarting the pc. You must uninstall the program AND remove the config.xml located in you're C:\Users\AppData\Roaming\Tt\RIING\RGBFan, Before the program will install and show up with both controllers and rmp info.
Also make sure you have the controller plugged onto a usb header on you're mobo
# Program will not show any rpm info or allow you to configure the fans after restarting the pc. You must uninstall the program AND remove the config.xml located in you're C:\Users\AppData\Roaming\Tt\RIING\RGBFan, Before the program will install and show up with both controllers and rmp info.