Hi, I'm having the same problem. Buy yesterday headphones and I can not wear headphones when using the software. If I do not install the program, the headset goes, but can not use their full potential. I need a response from the company because they do not give very good image. Hi, I'm having the same problem. Buy yesterday headphones and I can not wear headphones when using the software. If I do not install the program, the headset goes, but can not use their full potential. I need a response from the company because they do not give very good image.