I am having the exact same problem as Henry except I am not getting the "Riing RGBFAN HID has stopped" error. I can not get it to display ANY information with the newest software update. If I go back to the 1.0.2 software I can get it to display the color wheel but no fan speeds and nothing actually changes upon saving. This is ridiculous and I have contacted support twice since my purchase. I can't believe that I spent all of this money on TT hardware with a software component and when it comes down to a software issue, your tech department doesn't even respond.