The 1.1.205 beta didn't help my issue
I've gone back and reconnected everything (USB 2.0 header, Fan-Controller, and Fan Headers)! The fans are running fine in puke RGB. I've uninstalled the desktop software multiple times, even cleaned the registry, created bypasses in my firewall, run as an administrator, in compatibility with different versions of Windows, etc...
I tried accessing via the Android apps (which are garbage and crash nearly 100% of the time) when the desktop software was installed. The most I ever got out of that is that my desktop was recognized by the app!
I saw someone said they had success once they clean installed their Windows... But I literally just did that a month ago and am not too keen on doing it again. I may have to return these fans if I can't control their color unfortunately
My specs:
CPU: AMD Ryzen 7 1700 8 Core 16 Thread @ 4.0ghz OC
MOBO: ASUS Prime X370 Pro
RAM: GSkill TridentZ RGB DDR4 16 GB @ 2666mhz OC (8GB x2)
OS: Windows 10 Pro x64bit
GPU: MSI GTX 1080 Sea Hawk EK X 8GB GDDR5 1708mhz
HDD: Western Digital Blue 1TB
SDD: SK Hynix 500GB
SDD: Western Digital 500GB m.2
SDD: Kingston HyperX 120GB
PSU: Be Quiet! 600W
Case: Thermaltake F31 Tempered Glass Edition
P.S. I'm also a United States customer, if that random tidbit of information helps.