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About Tony.P

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    Just Getting Started
  1. DPS G App 3.0 won't Log In

    Hi Gibinel Could you provide more detailed operational procedures that let us know at which step has a problem.
  2. DPS G App 3.0 won't Log In

    HI Mindanser and Gibinel Is it possible to provide email to inquire questions? Thank you
  3. Hi ShaBD Sorry. Our new app 3.0 did not support windows 8. Because we found some conflict that based on technical issue in win 8. Therefore, we sincerely recommend that you upgrade OS to windows 10.
  4. Hi tsnow479 Could you tell me your phone model? Apple phone or Android phone. Speed mode is just only supported in Toughpower iRGB Power.
  5. Hi CrazoniX Riing Plus PWM function is based on system temperature not only by CPU temperature. So you can check another device just like VGA temperature. Is it possible to provide "Info" data in the 1.14 version software lower left corner? Reinstall the new one. We can try to read the data and analyze why have 27 degree offset.
  6. DPS G App 3.0 won't Log In

    Hi Smellyfinger We check the email philtucker68@gmail.com. It did not bind any PSU. I suggest you reset the password and reinstall the PC app to bind it.
  7. Hi TasWho We check this account TasWhoGaming@gmail.com It didn't bind for any power supply. So we suggested you can reset the password and reinstall the PC App to bind psu.
  8. Hi TasWho Thank you for your report. You should try to remove the TT folder and reinstall the PC app 3.0 C:\Users\user\AppData\Roaming\Tt That is hidden folder path. show hidden folders Remove Tt folder
  9. Hi Here is the new version DPS G PC App 3.0 : http://www.thermaltake.com/dpsappdownload.aspx?type=dpsgapp&lang=global Thank your for your feedback.
  10. Here is version PC App 3.0 download link : http://www.thermaltake.com/dpsappdownload.aspx?type=dpsgapp&lang=global
  11. Hi TasWho Thank you for your report. Could you tell us what type PSU you purchase. You may try to use the new version PC app 3.0. If you still can not log in. Please send me your email in forum message. I will help you check your account issue.
  12. Hi TasWho Using "Try Now" we will send a demo account "demo@thermaltake.com". That's used to login and experience the SPM web. It can not login in DPS G PC App (PC Client). If you purchase Thermaltake Digital Power Supply. Downloading the DPS G PC App and sign up. If you forgot your password. Visit link: https://dps.thermaltake.com/en/feed/feedlist/ select "forgot" and enter your email to reset the password.
  13. DPS G App 3.0 won't Log In

    Hi SXRguyinMA Could you tell me what was your purchase PSU type, SN and your SPM account email by forum message? Our customer service will help you to solve this issue.
  14. Hi Mircen91 Thank you for your report. Could you provide your email? Our customer service will contact you to change the new controller recently. Thank you.
  15. Hi Mircen91 Could you send us the back of controller screenshot? We guess your controller is old. You can contact our customer service to get new one. Thank you