boktan

After all this while, numerous updates and some parts i get sent, controllers still dont talk to each other...Anyone reading this, pls DO NOT BUY from Thermaltake...bunch of cheats.

The Floe 240 kit only came with one controller, i bought 2 of the 3 fan packs and it says TT Riing Plus 12 Radiator Fan TT Premium Edition

I think after assembling a pc, I'm proficient enough to understand the function of a simple dip switch, as I indicated above, i set it to 2, which is the next number in order of the first. I did not set it to 3, nor 4 nor 8. And why did you assume that I did not reply? Isnt post on 8 January above a reply? Is not the words I did as you suggested a reply? I even have emails from Thermaltake tech to proof that I did as requested. Furthermore, whats the point of just being able to control the water block RGB colors only, i dont see a function to control the pump speed anywhere. I initially had reservations buying Thermaltake but thought I would give it a try. I really regret my decision. My take is there was a dateline to meet and things were hurried. Even the replacement controllers are slightly different now. The new ones have numbers 1 to 5 on the fan ports whereas the older ones dont. Not sure if there are changes inside. A product should work the first time out or at least most of the times or it warrants a replacement. But if 4 out of 5 dont work, theres something really wrong, i'm really tempted to approach your consumer tribunal or watchdog to see what they have to say.

I just got a replacement from Thermaltake, 2 controllers and some wiring, I first replaced the 2nd one because the software was giving me a message saying Warning Controller 2 and I cant seem to control controller 2 although the fans are working, I got the same warning message, so I replaced the 2nd controller, got the same message. In fact controller 1 is not highlighted now and controller 2 is red in color,meaning theres something wrong. I am very certain that this will be my last purchased from Thermaltake, never had so many problems from a pc parts purchased before, and I think I am justified about warning others on spending theyre hard earned money on something thats faulty.

Following your instructions, I think out of 3 controllers, 2 are faulty, only the one that came with the Floe 240mm is working, the other 2 that came with the set of 3 fans spins the fans but cant be detected by the software. Specs are as follows. OS Windows 10 Pro (updated) CPU Intel Core i7 8700k M/board Asus Z370E Ram GSkill Trident Z RGB 4 X 8Gb 3600MHz HDD: 2X 1Tb Samsung SM961 Raid 0 GPU Asus ROG Strix 1080Ti OC PSU Corsair Ax1200i Running 8 X Riing RGB 120mm fans in total including the 2 on the Floe Riing Thanks again

Thanks for the reply, yes I did set the dip switch accordingly, and the daisy chain connection is from 4 pin to usb right? I'll check on the loose wiring again. Wished the wiring for the Riing RGB is a little thinner. For the Corsairs's, Im using the HD120 RGB's, given that the double wiring is a little messy, but i got it to work as I intended. Thanks again BT

Im using Corsair on another pc, not as buggy as this.

Im using the AIO Floe Riing 240 Premium and trying to connect 2 controllers, it cant seem to detect the 2nd controller despite me connecting the 2nd controller via the bridge cable. Sometimes it doesnt even detect the first controller, says Error code H_0X0001

Hi, Can someone tell me the exact height of the above radiator, the specs says 360mm, which can't be right. Thanks