Greetings. I purchased a P3 back in October, and my able did not work from the start so after trying to install my gpu with the extender and failing i gave up and installed it normally. Then i discovered a youtube video about this case and the creator talked about this post in this forum, so i emailed email@example.com (Romania, EU) also made a ticket on the EU support page. Then nothing for about 7 days, then i got a call from UPS to inform me that i have a package. Thermaltake sent a new riser cable, the 20 cm unbent one, and it finally works great with the gpu mounted with the riser cable. Thank you.