I purchased a TP DPS G RGB PSU (650W) a couple of days ago, but I simply cannot get the DPS PC app to work on my system. After launching the app I get this message after a minute or so.
The following is the event viewer log-
Faulting application name: Thermaltake DPS POWER.exe, version: 0.0.0.0, time stamp: 0x59ed865c
Faulting module name: Qt5Core.dll, version: 126.96.36.199, time stamp: 0x575a68fa
Exception code: 0xc0000005
Fault offset: 0x0007a0da
Faulting process id: 0xa58
Faulting application start time: 0x01d38d0a9fd2e7a4
Faulting application path: C:\Program Files (x86)\Tt\Tt DPS G App\Thermaltake DPS POWER.exe
Faulting module path: C:\Program Files (x86)\Tt\Tt DPS G App\Qt5Core.dll
Report Id: e8ef712a-f8fd-11e7-8331-3085a993901c
Faulting package full name:
Faulting package-relative application ID:
I'm running the latest version of the DPS app (3.0) in Windows 8.1 OS.
I've used different usb headers within the mobo so I don't think it's a connection issue. My MB model is ASUS P8Z77-V LK.
Hopefully someone here can help me because I have failed to do so.