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  1. **ATTN Users with Thermaltake Riser Cables**

    Hello ThermalMike.I sent an email to Thermaltake requesting the replacement of the cable raiser for a P3. The box is new and I'm having trouble using the cable. How can Thermaltake know about this problem and the boxes do not come with the new cable? I end up not being able to use the whole potential of the box because of this problem. I bought the purpose box to be able to put the chart vertically. I hope for a reply or can I handle the matter with you? I am from Portugal and would like to know if the e-mail I sent is correct info@thermaltake.com.Thank you and sorry for any inconvenience.
  2. **ATTN Users with Thermaltake Riser Cables**

    Thanks for your help. I will test the cable first and see if works fine. The cable that comes with the case is bad lol.
  3. **ATTN Users with Thermaltake Riser Cables**

    Hello everyone. I have read your posts regarding the riser cables that come in the boxes Thermaltake P3 and P5. I'm realizing that the case I bought (model number CA-1G4-00M1WN-00), but I still have not received it (Europe-Italy to Portugal), it certainly comes with a defective cable, so if it turns out to be defective, can I ask Thermaltake to replace it with a new one? Does the case I bought come with the new riser? How can I know? Thank you for your attention and help.