Hello,
Maybe you have to change a new one, please let us know in which region you live so we can direct you to the responsible branch office.
Thank you
𝗖𝘆𝗯𝗲𝗿𝗖𝗵𝗮𝗶𝗿 𝗘𝟱𝟬𝟬, its ergonomic design from top to bottom is bond to bring you the utmost comfort while working or gaming!
https://www.thermaltake.com/cyberchair-e500.html
Hi Bernardo,
We are sorry but we don't sell the USB cable only , I suggest
You can contact our customer service for the RMA information. https://my.thermaltake.com/csErma.aspx
Thanks
Hi,
You can download the driver by following like
https://www.thermaltake.com/tt-premium-x1-rgb-cherry-mx-silver-keyboard.html
Windows 10, version 1809 bug fix.