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Tt Alvin

Moderator Thermaltake
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Tt Alvin last won the day on December 9 2015

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About Tt Alvin

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  1. do not use c1000 coolant please!!!!!!

    We are truly sorry to those whom has been experiencing this issue. we promise we will try our best to help you to sole the problems ASAP! If you are experiencing issues with your Thermaltake Opaque Coolant, please help to contact our support for warranty replacement options. Email Contacts: USA/Canada/South America: support@thermaltakeusa.zendesk.com Europe support@thermaltake.de Australia/ New Zealand rma@thermaltake.com.au International Global Customers: info@thermaltake.com Subject: Thermaltake Opaque Request What we need: 1. Your invoice/ receipt 2. The serial number of the coolant (if you still have the bottle) 3. the color and the qty 4. The photos of the coolant/ liquid cooling system 5. Your shipping address 6. Your Name 7. Phone Number (For shipping purposes) Once your email has been received, please allow 1-3 business days for processing. Due to region availability, some requests may be delayed. Thank you!
  2. We are truly sorry to those whom has been experiencing this issue. we promise we will try our best to help you to sole the problems ASAP! If you are experiencing issues with your Thermaltake Opaque Coolant, please help to contact our support for warranty replacement options. Email Contacts: USA/Canada/South America: support@thermaltakeusa.zendesk.com Europe support@thermaltake.de Australia/ New Zealand rma@thermaltake.com.au International Global Customers: info@thermaltake.com Subject: Thermaltake Opaque Request What we need: 1. Your invoice/ receipt 2. The serial number of the coolant (if you still have the bottle) 3. the color and the qty 4. The photos of the coolant/ liquid cooling system 5. Your shipping address 6. Your Name 7. Phone Number (For shipping purposes) Once your email has been received, please allow 1-3 business days for processing. Due to region availability, some requests may be delayed. Thank you!
  3. Hi We are very sorry to hear that you had a bad experience! Would you mind to contact our global customer service at cs2@thermaltake.com We will get back to you as soon as possible!
  4. Hi Keyfurrr according to ur description, i think the controller is defective, could you please provide ur contact info, i will pass it to our service center, thanks for your support.
  5. Riing 12 LED RGB Software Issue - Need help

    Hi there did you try the new version of SW, we fixed some compatibility issues. You can download it via our product webpage.
  6. Virgin Modder needs help

    i would suggest a 240 or 360 rad. also you can buy some 90 degree adapters
  7. Riing premium fan controller warnings...

    Hi Pal9000 one USB port can only support 4 controllers, maybe you can try another port.
  8. New Thermaltake Digital Fan Controller with Riing RGB Software?

    Hi the whole design and structure of the previous version Riing RGB fan and Ttpremium version is totally different, internal layout of controller is different too, so these two version of RGB fans are not compatible.
  9. Synchronising two controllers of Ring RGB fans

    Hi Gil You can purchase the controller cable on Ttpremium online shop. www.ttpremium.com
  10. Tt spin q VT

    Hi Spin Q vt supports LGA115x, no LGA2011
  11. Tt Water 3.0 Riing RGB P5 core fitment

    Hi You need a AIO bracket, you can check here : ttpremium.com
  12. Riing Fan RPM = 0

    Hi AmmerBo Sorry for any inconvenience caused, please leave your contact info, i will inform our customer service center to contact you, thank you.
  13. overclocking CPU and colling GPU

    Hi Stefang7 based on our testing, our R360 kit can cool the 4770k and the VGA w/o OC, if you want OC it, i would suggest you adding rads, ex. 240mm or 360mm
  14. Thermaltake Water 3.0 Performer C and LGA 1151

    Hi Ttlapis Yes, water 3.0 performer C can fit LGA1151.
  15. Question about Frio Silent 12

    Hi Spiryts due to the limited space of itx mobo, it might be a problem. Would you consider a AIO cooler?
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