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Tt Alex Liu

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Tt Alex Liu last won the day on February 25

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About Tt Alex Liu

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  1. HELP URGENT Tt THERON CANT CANGE PROFILES

    Hi General, Did you download and install the latest AP too? THERON AP V1.3 Thermaltake USA Customer Service email: ttsupport@thermaltakeusa.com Toll free: 1-800-988-1088 M-F 9:00AM ~ 5:30PM (P.S.T.)
  2. Chaser A71 hot swap docking station HDD/SSD compatibility

    Hi GTX, It come with three 200mm LED fan. Two at front and one on the top of chassis. Thermaltake USA Customer Service email: ttsupport@thermaltakeusa.com Toll free: 1-800-988-1088 M-F 9:00AM ~ 5:30PM (P.S.T.)
  3. How do I register the software that came with my keyboard?

    Hi quatrobente, Here is instructions: Challenger Software Thermaltake USA Customer Service email: ttsupport@thermaltakeusa.com Toll free: 1-800-988-1088 M-F 9:00AM ~ 5:30PM (P.S.T.)
  4. Level 10 GT Front Panel USB question

    Hey Avedis53, You need adapter cable and PCI-e controller card with type A female for inside of chassis. This two items can be found on Amazon. Adapter cable: B000V6WD8A & controller card: B002RL8V7E
  5. THERON gaming mouse

    Hey etzio5, Check the lock/unlock dip switch under the mouse. Make sure switch is set on "unlock".
  6. Is my keyboard broken?

    Hey paopaopao, We at Thermaltake apologize for the inconvenience this may have caused you. Please contact our customer service team for warranty service. Thermaltake USA Customer Service email: ttsupport@thermaltakeusa.com Toll free: 1-800-988-1088 M-F 9:00 AM ~ 5:30 PM (P.S.T.)
  7. Level 10 GT Front Panel USB question

    Hey Avedis53, You can purchase a USB 2.0 internal 5 pin male (single row) to USB type A male adapter cable for Water 3.0 Extreme. Then connect it to outside/rear USB port. Or get a USB 2.0 controller card with 9 pin internal header. Best Regards,
  8. TT Contact 21 (support needed)

    Please contact Thermaltake USA customer service team for RMA instructions. email: ttsupport@thermaltakeusa.com Toll free: 1-800-988-1088 M-F 9:00AM ~ 5:30PM (P.S.T.)
  9. CHALLENGER Pro USB problems

    Have you test with other USB device yet?
  10. V71 Connection

    Sound like the fan controller board is damaged. Please contact our customer service team for warranty service. Thermaltake USA Customer Service email: ttsupport@thermaltakeusa.com toll free: 1-800-988-1088 M-F 9:00AM ~ 5:30PM (P.S.T.)
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