Hello, I recently purchased a Tt eSPORTS CRONOS Gaming Headset on amazo.com, about 5 weeks ago. It was all working fine until I did a mic test on my laptop this morning, and the device didn't appear. The usb is plugged in (not necessary, but working) but the headphone and microphone cords are both plugged into the right ports. My headset doesn't appear in the control panel anymore. I have already tried a computer restart but it didn't help. Can someone please help me asap.