So i just got the Poseidon Z and plugged it in, it turned red and was working then i went to download the software where you can change colors and it prompted me with an update so i updated and now it says i have version 0 and the keyboard is completely not responding at all, I have tried plugging it in to different computers and the keyboard will not even show up as plugged in... and i literally just got this keyboard today... please help asap