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Moviemakergr
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Everything posted by Moviemakergr
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Thanks ThermalMike too for suppor. Yesterday I received the third cable in series in order to solve my problem.
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Send here a mail <> cs2@thermaltake.com
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Yes I had information that will be sent to me. It came very quickly europe that is me with fedex 3 days from china.
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I received the new cable and all seem to operate normally, thanks Thermaltake for direct support. !
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We have a new about replacement ? Nobody has received the new ?
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No I will not go into these kinds of expenses paid transport for changing the cable. If not corrected within a reasonable period of one month I will go back asking me the money and of course negatively evaluate the product. I sole responsibility of the Thermaltake what happens and we have to correct without any other charges from us. Thanks.
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Yes please a link for the cable ?
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Once I received the extension replacement. Things look really good initially. (motherboard Asus x99 pro) But I do a lot more tests in the coming days. I thank the ThermalTake for good support. Sorry guys the extender has Exactly the same problem so probably not damaged and the second but is incompatible. My Pc once time boot normally,other time not at all,and some time with delays in graphics.. (on PCI 1 x16) I'll wait for updating the solution you provide.
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I am awaiting receipt of new cable replacement. (RMA) I know if it was damaged the previous or simply unsuitable for modern graphics cards and motherboards. I hope that by the end of the week can I have in my hands and tell you the results it would be useful to write those who have problems and what motherboards use. For RMA read and contact on this page > http://my.thermaltake.com/csWarranty.aspx
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I do a great impression both known big company to have no interest in our problem is not small. I have sent and email too on customer service for RMA and I did not get any answer yet. UpDate > I just received a email from the technical department to send cable for control and replacement, and thank you for this ..
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Is true,i have exactly the same problem. The extender not working to x16 lines (1st pci) (i Try with more than one GPU) We would like the company to replace our cable (RMA) with a better quality and functionality. Wait your response. Happy new Year..
