Jump to content

Search the Community

Showing results for tags 'Help'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • Thermaltake
    • Enthusiasts
    • Chassis
    • Power Supplies
    • Cooling
    • Storage
    • Accessories
    • General Discussion
    • Events
    • FAQ
    • Memory
  • Thermaltake Gaming
    • Gaming Mice
    • Gaming Keyboards
    • Gaming Headsets
    • Gaming Mouse Pads
    • Gaming Accessories
    • Team Thermaltake
    • Thermaltake Streamers
    • Gaming Chair
    • Gaming Desk
    • Thermaltake Gaming FAQ
  • Others
    • Off Topic
    • Customer Service

Blogs

  • Thermaltake
  • Tt eSPORTS

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


AIM


MSN


Website URL


ICQ


Yahoo


Jabber


Skype


Location


Interests

  1. I cannot login using the account I created. On a side note when you select create your account and the only options are Enter/Try Now, that's a little odd, why wouldn't you take your customer to an actual create account screen. Anyways after looking for that option on the front splash page and then attempting to creating a trial account, finally just hitting enter and finally seeing a way to create an actual account I thought I had figured it out. Now, no matter what I do the app will refuse to let me login. I have tried v1 and v2, (your link to download the app on your site downloads the old one, I had to guess and manually type a 2 in the zip file to download v2...really??) both version do not allow a login. When I try to register again it says an email already exists and I have an account. I'm losing my mind over here...this shouldn't be this difficult!
  2. Hello, I bought a TALON gaming mouse from Frys. When I came home I had fun and all! Then 3 days later I spam the mouse buttons like "Right click, Left click, and LED Button" I spammed that and then it turned off. Please help me. I'm about to record for youtube and I don't have a mouse rn. Regards -ZakStudios
  3. Hello everyone, hope your day is going well, I just have problem with my build and I need help. This is my first time building a PC. The issue is i can not get the RGB function of the fans or CPU connector to work. The pictures below give you an idea of the issue. I have plugged in every cable to the correct ports and connections. Specs: Intel core i7 7700k ASUS ROG Maximus IX Formula Corsair LPX vengance RAM Thermaltake FLOE Riing RGB TT Premium Thank you in advance!!
  4. I recently purchased the Ventus Z gaming mouse and it feels great except there is no software available to download for this mouse and the box says the mouse has adjustable DPI and RGB lighting with a picture of the software being used on the box. Please help me find the program I need to use this mouse.
  5. So, about 3 weeks ago, my CRONOS White headset had begun flaking out, with the cable that lights up the headset, causing static through the headset itself. I unplugged the USB cable, and went on, without lights. Then about 2 weeks ago, the headset's main audio began faulting. I have to hold the cable at a perfect 45 degree angle for any sound to come through. I decided to contact support. The RMA support page says to expect a response within 24 hours. I submitted this ticket around 10 days ago. I sent a follow up RMA 3 days ago, still nothing. I've had to contact support in the past, for the exactly same issue, on my old CRONOS Black headset. In the past, they responded within 10 hours, and had worked together to fix my issue, and I am incredibly satisfied with that interaction. This time however, I seem to be in the dark. Any suggestions on what to do? Thanks in advance. Edit: I've owned this headset for around a year, and my Black headset, i bought around 3 years ago.
  6. Hi! I just bought this mouse, I was making a review on it. I have no problems with the LOD. I know this sensor has high LOD behavior, same thing happen with the Fnatic Flick G1. However, I HAVE A PROBLEM: Macros are NOT WORKING on Profiles 2, 3, 4, 5. At profile 1 I can assign macros on the programable buttons, software shows in the label the macro is set, and is working. On the other profiles, I can't assign macros on the buttons, software doesn't show anything after assign the macro. The software is updated: 2.0009, also the firmware: 1.10. (firmware was updated at the first run of the tteSports Command Center) I test and review the Ventus Z, is working perfect without any issue. I love what you did with the Ventus R, is a great mouse. I hope you can help me to fix this problem, and take advantage of his full potiential. I will fix with a new firmware? Thanks for your support. P.S. I record a video showing the issue:
  7. Even having a graphic card of 8GB NVidia, I am still facing with my system for all my designing projects that is why four days back I decided to buy a newer and bigger graphics card for my system. I was in one of my trusted computer hardware store and was checking out the specifications of the different graphics card. I knew that if you will need an external graphic card if you want to have the smoothest experience for all graphics related activities on your system. However I bought one, and when I connected it to my system, it showed me the blue screen on which it asks to get a high voltage power supply unit. I am working on my animated video for one of my clients who provides custom essay writing services which project delivery date is very near and now I am out of cast too. Why do I need a high voltage power supply unit just because of a bigger graphics card which itself is quite expensive for my likeness Kindly suggest me some alternates which include very few investment and process quickly too because I am very near to the project delivery date which is the only way I can pay my bills.
  8. I have had the Challenger Ultimate Keyboard for quite some time (1-2 years), and I have never been able to use the backlight for the keyboard's keys. The main issue is that whenever I turn on my computer, with the Backlight Power Cable plugged in, it tells me that the USB is over-charged, and shuts down automatically. Just today, I bought a Powered-USB Hub (Inland), and although it powers up, the keyboard draws too much power from the Hub as well, and as a result, the Hub shuts down, and does not power the Backlight. I would enjoy any help on the issue, and I would be most thankful If I recieved some solution to this problem. For now, I am typing this all with the keyboard itself. Thankfully, Its main function still works.
  9. Hey all, I'm wanting to build my first custom WC loop and this seems like a great time to buy since the sale is going on. I have a few questions questions however as I look at what I want to get..... I'm thinking of going soft tubes since it seems a little easier and cheaper for beginners. I really want the new RGB waterblock thermaltake sells but its not included in any of the kits so if I were to buy all the pieces separately I'm looking at: P22-D5 Reservoir/Pump RGB Waterblock Pacific RL240 radiator (I felt like I don't "really" need a 360) Riing Fan 3 pack (I like the newest ones but they're not available right "now" in the store) Coolant V-tubler 4T Fittings This comes out to about $470 in Thermaltake's store, where as their Pacific RL360 kit (which is all the same things except an RL360 and a non rgb waterblock) is $409. I'd obviously save a good bit of money by going with the kit, but lose the ability to customize a few parts. Am I missing something or is there a discount built in for buying the kit? Another question I had is the pumps/reservoirs. What does the "-D5" pump do that the others do not? There is about a $60 premium on those. Also how big of a reservoir do I really need? Really appreciate any advice here, thank you so much!
  10. How to create Macro in Challenger Keyboard can someone Help me how to do it
  11. how do you copy system Hard drive to Hard drive in duet
  12. hello, I bought a theron mouse in a few month ago and I read in the product page that I can change my mouse light color so I download the mouse app in my computer but the problem is when I open the app and click on light option the what I see: http://prntscr.com/c1ihy0 note my mouse cod: trn006dtmhf001858 I hope some one can help me!
  13. Hoping someone can help me, got my new commander combo, had no problem with getting drivers for the keyboard but auto update seems to not be able to get the drivers for the mouse. does anyone have a link to the drivers for this particular product, as all. of the links on the website appear to not work for me. also, how do i install the software that comes with the drivers to edit macros and features of the combo? thank you in advance
  14. Mind if you could help me with my Tt eSports Poseidon ZX? I've got this awesome keyboard way back 2013. And with all due respect, this keyboard help me almost all of my projects as a programmer and a gamer here in the Philippines. But theres one thing that went my keyboard to have a problem on its Kailh switches. When pressing the keys "f" and "j" it suddenly doubles what I've clicked. Can you help me with this? Is my keyboard still covered with its 5year warranty? Help me please
  15. I got myself Poseidon z RGB and edited the colours, all those things...After turning my computer off and turning it on, all the profiles change to fully lighted red...what can I do to fix it
  16. Hi, my name Nate, and i just bought this wonderful keyboard. I Love It, but the things is when i used the software to change the lights, when i save the 'mode' then load it and apply it, and it gives me this https://gyazo.com/22b6c1675ed8b664d54500e9c7a63e56waited for about an 1 and half and it didnt work. If its my specs, https://gyazo.com/dfc57359ed860527445d0cfcdc8aafe7 then what should i do. All i need is to change the lights. HELP
  17. I recently purchased the Thermal Take Commander Keyboard and Mouse combo, when i tried installing it, to my Windows 7 ACER laptop, for some reason the mouse's Scroll Wheel didn't work, I don't know if it had to do with the installation process bugging out or something but can anyone help out? Thank You.
  18. So I brought the multi light commando combo the other day nut im still trying to figure out how to use the lighting options on the mouse, like do I have to download some type of software for it? Because it didn't come with a users guide at all just warranty, Can someone help me as soon as possible thanks.
  19. this is this third time I have typed this thanks to your godforsaken website layout (You must enter a post., YEAH I DID), but that's beside the point. I got my son a challenger prime for Christmas and now the keyboard violently squeaks whenever it's pressed. He says it is getting really annoying. if there's anything I can do to stop this happening if you could tell me it would be great. Cheers, a really frustrated customer.
  20. Hi, before all, i'm sorry by my english. The last year i buy the Tt saphira, is the most confortable mouse that i have in my life, but when i use it i see that the scroll not working as it is supposed, make jumps to the bottom. I wanna know if this error can fix downloading a new driver or someting.
  21. My Cronos headsets Cord has been heating up to extreme heats, yesterday i didnt notice it till i smelled the cord burning then felt is and burnt myself. This is still underwarrenty so what can i do to get it fixed? http://imgur.com/Xa9KIoYheres another pic
  22. So originally about 2 years ago I had installed the software that had allowed me to change my DPI and buttons, and I soon found out this caused my PC to crash while playing video games, and uninstalled it. This did not immediately fix the problem and I did manage to fix it, and I recently reinstalled the software forgetting this all happened. I have uninstalled the software and everything but im still crashing, does anyone know how to fix this problem or how to make it so I can have the software running and not cause my PC to crash
  23. Hi, i've destroyed my Return-butten as i raged in a game and it is completely broke down as i went to a Lan-Party.... And now im searching for a new Return butten, but i didnt find one. Can i buy somewhere a new button ? Or do i have to buy a new keyboard? SORRY for my bad englich .. i suck .. and i hope u guys can help me fast ^^ DavitDator
  24. Hello, I've had this Challenger Pro for quite a bit and I used to be able to use OBS to record and stream with OBS with no problems. But, Now when I try my keyboard loses power and turns on and off constantly to where I can't play and record what so ever. I tried using the Driver and the program and this is what it says: http://gyazo.com/c06e7d1e3d7724a9e3b7a8dd8dbd35ce Even though it's plugged in and I'll replug it and it will still say the same. Does anyone have the slightest clue of what I can do or get a replacement?
  25. What do I do if I didn't receive any verification or reset email? Can’t find the verification or reset email? Here are some easy ways to help you find it. 1. Search for the email We send the email from the address "Thermaltake" so you can do a quick search for it in your email search tab. If it’s not located in your inbox, please check your folders. If a spam filter or email rule moved it, you might find it in the Spam, Junk, Trash, Deleted Items, or Archive folders. 2. Are you checking the correct account? If you're looking for a password reset email, make sure you're checking the correct email inbox. If you're looking for a verification email, please review all the email addresses you have on file, including the one that you're trying to verify. 3. Resend the email To resend a reset your email, Click on I've forgotten my password then follow the steps to reset your password. 4. Make sure that you are receiving email If you're not receiving any email, you might need to contact your email service provider for assistance. 5. Contact us for help Please drop an email to ttcommunity@thermaltake.com with your registered username/email.
×
×
  • Create New...