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Found 8 results

  1. Hello, I'm having issues running the software for the Riing Plus fans on my Ryzen rig. Software says it doesn't detect a controller even though it's plugged in. I've tried using a mirco usb to usb cable to see if that works, it didn't. Does anyone know how to fix the issue? Here are my specs, if ever it's needed. Ryzen 5 1600 MSI B350M Mortar Asus GTX 1070 8GB OC G. Skill Ripjaws 16GB Silverstone Strider Plus 500W
  2. Can't get audio mode working

    Hey folks: Looking for a little advice. I recently completed my new build. Tower 900 running a dozen Riing Plus 12 fans for cooling. After a minor psychotic breakdown with trying to debug what I thought was a software issue(turned out to be a #### daisy chain cable) I have all 12 working in every mode but audio. It keeps telling me the audio source could not be received. What am I missing here? Aside from the audio issue. I have no complaints with fans
  3. Just wondering if anyone has fixed the issue everyone is having with Ryzen compatibility? I know my controller cable is connected proper, I hear a connected tone from Windows. It also says USB device has been connected and ready for use. However, when I try to open the program. It is listed in my task manager, and the icon on the bottom right is showing. But beyond that, nothing happens. Program opens when I disconnect the controller cable, found this out from these forums. But of course it says nothing is connected. I've messaged the admins myself, waiting on a response. But anyone with more information, I would greatly appreciate it. Thanks everyone for the time. - Frustrated Riing Plus 12 user
  4. To all Ryzen and Riing Plus owners. 1. There is a workaround so the Riing Plus software will load and you can start making profiles. Connect the controller using a Micro-USB cable to a USB port on the back of your motherboard. This will allow the software to load. Notice, not all ports work for everyone, so try more that just one. 2. Please like this post, and request support (here: http://my.thermaltake.com/csTech.aspx) so thermaltake can start noticing the Ryzen users. This bug needs to get fixed SOON!! it has been more than TWO months!! BTW. I did send a request but did not get "a satisfactory response within 24/48 hours " I got nothing yet. So post below if you did request support and post your replay if you get any. Thanks.
  5. Riing Plus - PSU Fans

    Hey all, Sorry if it has been mentioned somewhere else but I am just wondering if anyone knows if there are plans to upgrade the Riing fans in the PSU's to the Riing Plus fans? Just seems to make sense that they would. - Clawz
  6. I tried install and reinstall for like 20 times the software cannot recognize the fans and causes my system to crash. Can I return it and have my money back? I trusted your brand coz i am using your psu and your case. But your fans are fail. So fail. I even download the mobile software and it also fail. I really don't know what to say. I spend 2 days checking my system and everything and realize it's the fans. The fans and the leds are working but I cannot control the speed and the lighting. Might be a faulty control unit or something.
  7. Riing Plus led mode suggestion

    So when I got these fans I was hoping to have just a little bit more control over what the leds do. I think for me the only thing missing is the color options for the "flow" mode. Instead of it covering the RGB spectrum why not allow us to choose which colors overlap. I can see that the software is designed only to select the colors of the individual leds, but why not add a "color/order" mode in addition to just the color selection, similar to how NZXT does their software (sorry for bringing up the competition). HOPE SOMEONE SEES THIS.
  8. Hi All, I've been thinking of picking up some RGB fans for my watercooling setup. Before I buy something, I always do my homework. Previously, I was thinking of getting NZXT AER RGB's, They are also about 30$ a pop, but their RGB light ring would be facing the rad(and defeat the purpose of RGB) if I did push-pull. I happened on TT's Riing line, but their product line is confusing and all over the place. So I dove in and tried to make sense of the situation. Please feel free to correct me if I have any details incorrect. Here is a summary of my findings so far. There are three lines of RGB fans: Riing RGB(12cm/14cm), Ring Premium RGB (12cm/14cm) and Ring Plus Premium RGB (12cm only). All are advertised as high static pressure and suitable for radiator use. The software for the Riing Premium and Riing Plus seems to suck pretty badly compared to other vendors. Note: Do not beleive Tt's pictures of the Riing RGB and Riing Premium RGB fan pictures. These fans CANNOT show more than one color on a fan at one time!! This feature is only available on the Riing Plus. macst34 Riing RGB: - Central Light guide which shows leds from both sides of the fan (as opposed to AER) - Individual Leds are NOT addressable, so one fan can only show one color for all LEDs at one time. - fans use proprietary 5 pin connector to hub - Simple 3 button controller hub (3 fans per hub) ; can daisy chain controller hubs. Riing RGB premium - Central Light guide - Individual Leds are NOT addressable, so one fan can only show one color for all LEDs at one time. - fans use proprietary 5 pin connector to hub; Fan motor seems to be the same as Ring RGB fans - USB controller hub / no buttons software control only (3 fans per hub) ; can daisy chain controller hubs. - uses "Ring RGB Tt Premium Edition" software, current version 2.1.2 - *seems the software hub and fan fin profile are the major differences compared to the Riing RGB line. Riing Plus RGB premium - Central Light guide - Individual Leds are addressable, the fan can show different colors LEDs at same time on a single fan. - proprietary 9 pin connector to hub - USB controller (different from Riing RGB premium) - uses "Ring Plus RGB Tt Premium Edition" software, current version 1.0.2 - no 14cm size. Specifications: Riing RGB** ------ (size) / (SKU)* / (fan model number) / (max pressure) / (max airflow) / (# fins) 12cm / CL-F042-PL12SW / A1225L12S / 2.01 mm-H2O / 40.60 CFM / 26.4 dB / 7 fins 14cm / CL-F043-PL14SW / A1425L12S / 1.58 mm-H2O / 51.15 CFM / 28.1 dB / 7 fins ------ Riing RGB Premium*** ------ 12cm / CL-F049-PL12SW / A1225L12S / 1.11 mm-H2O / 48.79 CFM / 24.8 dB / 11 fins 14cm / CL-F051-PL14SW / A1425L12S / 1.38 mm-H2O / 73.91 CFM / 29.4 dB / 11 fins ------ Riing plus RGB Premium**** ------ 12cm / CL-F053-PL12SW / A1225S12S / 1.54 mm-H2O / 48.34 CFM / 24.7 dB / 9 fins 14cm / unreleased? ------ *SKUs with -A include hub. SKU-B do not include a hub. references: **http://www.thermaltake.com/microsite/Riing12RGB/spec.html **http://www.thermaltake.com/microsite/Riing14RGB/spec.html ***http://www.thermaltake.com/MICROSITE/Riing12RGBRadiatorFanTTPremiumEdition/spec.html ***http://www.thermaltake.com/MICROSITE/Riing14RGBRadiatorFanTTPremiumEdition/spec.html ****http://www.thermaltake.com/Case_Fan/Case_Fan_/Riing/C_00003016/Riing_Plus_12_RGB_Radiator_Fan_TT_Premium_Edition_3_Fan_Pack_/Specification.htm
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