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Found 8 results

  1. So today i bought the Tt esports Commander Multi-Light Gaming Gear Combo, and i'm a bit confused with the mouse. Everything is working fine but there's just 1 thing i'm not sure about. On the each side of the mouse, there's 3 swooping slots cut out. Is light supposed to come through these? Because for me it's not doing that. I've seen pictures of light coming through them, although it seems that's not the case for me. So my main question is,(mainly to people who have this combo), is there supposed to be light coming through it? For other owners of this, does it work for you? If so please tell me how. Please respond! Desertsand
  2. Just like everyone else on this forum, the software will not install for me! I tried literally everything to try and get the software for the Tt Esports Challenger Prime keyboard to work! I tried every single download 15 times, not one works! I double click the Setup.exe and nothing happens. I'm running Windows 8.1. I can see a lot of other people are also having the same problem with the software for this keyboard. Can you please make it like the Challenger GO's software? Where there is only one executable you have to click and it actually works? I really want to use these Macro and Profile keys but I'm unable to do that without the software. PLEASE HELP!!! Thank you.
  3. Hi this is my first post but recently i bought a Tt Esports Challenger Keyboard and i am very happy with it but the light where the logo is constantly changes from on to off and the off to on in a smooth way so, the light ends up blinking at a slow pace, i was wondering how i can make it stay at a steady color of just on without the blinking.
  4. Hello! Here is some general information for steps on how to contact our support here in the USA and setup an RMA for your Thermaltake product if you feel it maybe defective. USA Support and Warranty Claims: http://bit.ly/2qWUJMH USA Technical Support: 800.988.1088 M-F 9:00AM~5:30PM (P.S.T) Thermaltake USA Provides (2) Methods to process your RMA: Option (1) Select "Advance Service" if you wish to do a "Cross-shipment" - Personal Credit Card Required - Allows Replacement Product to be shipped first - Requires Return of Original Product within 45 Days from Delivery Option (2) Select "Next" to continue with a Standard RMA - Receive RMA number and Shipping Instructions - Ship product to Thermaltake USA (Without Accessories) Please make sure to write your eRMA number clearly on the outside of the package For any questions on this process please contact us first before shipping in any product for warranty.
  5. Hello, i'm trying to open the Tt eSports Theron plus pc software, when i try to open it this message appears: Of course, the mouse is connected, the software updated and everything looks fine. when i saw this message i tried, restart computer, unplug/plug the mouse several times at different ports, reinstall the drivers, restart the mouse pressing the 2 down buttons and nothing happend, still showing the same error and i don't know why this happend suddenly with no sense. Thanks for help, have nice day. P.S.: I just saw Windows 8.1 says my mouse is a keyboard on devices with the name "ARM Cortex-M0 Gaming Mouse". When i left click and press properties on the "keyboard icon" (actually is the mouse), at general description says: "Category: Keyboard; Mouse". No idea what is happening here suddenly.
  6. Hello, I need to know How to Change my Tt Challenger Prime Combo Mouse Speed and settings... Thanks in advance...
  7. Hello friends and moderators here at Tt, A while ago I made a Tt Steam group, which now has quite a lot of members. The idea of the group is just to allow Tt fans all come together, and to promote the company. If any moderators would like a moderator/administrator position, please let me know. http://steamcommunity.com/groups/TteSPORTS-Thermaltake
  8. Challanger Pro , Keys broken

    OK so basicly i was doing regualr work on my keyboard and after few weeks 2 of my keys broke , i can use them but the plastic in them that hold them in the slot broke , so if i press them sometimes it just falls off (Haven't done hard gaming on it , or smashed) keys broken : number 5key (Number pad) and space bar Never pulled any keys just from basic work they broke off plesae help me I love all your items i really wan't to continue buy Tt esports stuff they are really good but i need this replacement part Regards David P
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