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  1. **ATTN Users with Thermaltake Riser Cables** **UPDATED 5/3/2017** If you are experiencing issues with your Thermaltake Riser Cable product, please help to contact our support for warranty replacement options. Email Contacts: USA/Canada/South America: support@thermaltakeusa.zendesk.com International Global Customers: info@thermaltake.com Subject: Thermaltake Riser Cable Request What we need: 1. Motherboard Make/Model 2. GPU Make/Model 3. Your invoice/receipt 4. Brief description on the issues you are having 5. Your shipping address 6. Your Name 7. Phone Number (For shipping purposes) Once your email has been received, please allow 1-3 business days for processing. Due to region availability, some requests may be delayed.