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Found 6 results

  1. Hello, We have a wonderful keyboard with original Cherry Mx switches. Thermaltake is a premium company selling excellent quality pc peripherals from long time, hence expectations from them is at par with their competitors, however at the same I found Premium X1 keyboards software is way too weak and buggy compared to competitors like Corsair and Razer's solution. I did not found any way to layer multiple RGB effects with this software and make cool custom lightning profiles. Thermaltake please advise if any possibility / hope of adding this multi layer effects capability with new software update from your end, so that we can have custom lighting profile sharing community like other brands. Thermaltake fans please share your thoughts / expectations about this. Thanks......
  2. ####! H_0x0001

    Hello! I've just purchased the Riing Plus 12 TT Premium edition fans 3pack + controller and it has been one infuriating experience. I assumed that hardware would be plug and play but yet I've had to reinstall the software multiple times, try multiple software, use multiple USB ports, open the controller to get access to the hw revision number and experience horrendous product naming conventions! Could you please Shorten your product names Combine your software into a one single program Tell me why the controller cannot detect the fans? (H_0x0001) Controller details are: REV: D03 FAN BOX R02 2016/11/09 My system details: 8700K Asus Strix z370-F 32 GB DDR4 3466 Galax GTX 1080Ti Exoc EKWB A240G Fluidgaming I've read the forums, I've tested out the suggestions here and from around the web to no avail. Please help! Thanks Tyler
  3. Hello, I had considered buying a Floe Riing RGB 360 TT Premium Edition and I was just wondering if it's possible to set up a push/pull fan configuration for it? That's kind of all there is to my question. I had considered buying an extra Riing Plus 12 LED RGB Radiator fan TT Premium Edition 3-pack for it. But I'm a little unsure. Someone recommended I do a push/pull config for my case, but with three fans on one side and three fans on the other, well, that's a lot of fans. And possibly two fan controllers to keep tack of, if I'm not mistaken? I'm having second thoughts and wondering if this is a good idea? The case I'm trying to fit it all in is an NZXT H440. I was told the case gets a bit hot on the inside but I wanna stick with it because it looks good and has all the functions I want. EDIT: Unrelated question, but does this AIO cooler come with thermal paste or do I need to buy it separately?
  4. Hi I'm having trouble tethering 3 Riing 12 and 1 Riing 14 premium controllers I've attached the 9 pin USB header to my USB 2.0 internal header on my Asus rog strix x299 e-gaming MB and have connected the mini USB connector to controller 1 and have set it as controller 1 using the dip switches this works fine (i can adjust colors and fan speed and the rest) but when i tether it to controller 2, 3 and 4 they are not recognized, only controller 1 is recognized I cannot get the other 3 controllers to work. Where the numbers are on the software indicating the controllers on the top left number 1 is white but 2, 3, and 4 are grayed out. I have followed all the instructions that are included and have set all the dip switches correctly, I have also tried just using 2 controllers off the 9-pin USB 2.0 header with the 2 mini USB connectors connecting each to controller 1 and 2 and that doesn't work either, what am i doing wrong any help would be appreciated
  5. Thermaltake Direction

    Thermaltake, (This is for you too ThermalMike) Been building PC's for many years, ####... been building PC's before many of you on the forums were born. I have seen companies like Thermaltake, come and go. The problem with some of those companies, and why they are not around.. Direction. They see opportunity to increase profit, so they expand into too many directions and spread themselves too thin. How does this happen ? See a market (Niche), and dive in to try and make more profit. While the niche is there, the company does not better this niche.. they build one offs, and market them, and then forget about them for the most part. Instead of building something.. listening to feedback, and improving on those. Herein, View 31. Great little case (mid). Can be so much better. Sheet metal is a little thin, Face is Acrylic(Really?), The right side front is build correctly.. but this is a Tempered Glass Case... make it Tempered Glass ! What im getting at is.. if you want the case to be a premium mid tower case.. then make it premium. Im sure a few of us would have shelled out $25-$50 more, for the other luxuries. How would Thermaltake do this ? Simple... Stop making so many different variants of mid tower cases.. last i checked you had over 50 of them... 50 ? Why ? Step up your game Thermaltake, make the cases that should be premium... a little more premium. Make less, but Better products....guarantee no one would be upset at buying better product. Add TT Premium RGB fans to premium cases. Add a premium AIO to a case at a reduced cost over buying them separately. Have a dedicated feedback and support system. If you dont have what the customer(majority) needs... they will go elsewhere. Its the little things.. the small niceties.. that make the BIG Difference. Take Control Thermaltake ! Take Direction !
  6. Hello, I recently purchased the Riing 14 Premium edition fans for my new build but it is not working as per expectations. After installing all the drivers and the software from the website, the software does not detect the 3 fans. Here are the things that i have tried. I've connected the fans into different headers from the controller. I've connected the fan controller into all of the 9 pin USB2 on my motherboard. I've connected different Molex cables into the fan controller. I've used different points of my power supply. I've used both of the USB ports from the controller cables. I've tried all the controller number settings i could from the back of the controller. I've tried using a different machines. I've tried downloading different versions of the software. The older version will have 3 fans displaying at 0 RPMs and i'm not able to control the fans still. And still i cannot get the software to detect the fans. I think i am not the only one with this issue. I need advice on this. Please help. The main star of this build were the fans My build as such. Asus Z170-A Motherboard. Intel i7-6700K Superflower 750W Modular Gold. *I think these are the parts I need to list for the "debugging". **All parts purchased on 23rd December 2016. ***Thermaltake fans ordered online on 12th December 2016. ****Thermaltake fans arrived on 22nd December 2016. *****Location: Singapore