Syntaxzy Posted November 27, 2014 Report Share Posted November 27, 2014 Hello, I have contacted thermal take many times and have not gotten a response in the past 2 months. I have bought one of yall's keyboards and I have loved it SOOO MUCH!. I bought the Challenger Ultimate. The cord has soon I guess... shorted and is not working at all. My question is, how will I buy just another cord and not an entire keyboard. I have looked ALL over the internet and nothing. Thank you! Please answer me ASAP! Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted November 28, 2014 Report Share Posted November 28, 2014 Hello, I have contacted thermal take many times and have not gotten a response in the past 2 months. I have bought one of yall's keyboards and I have loved it SOOO MUCH!. I bought the Challenger Ultimate. The cord has soon I guess... shorted and is not working at all. My question is, how will I buy just another cord and not an entire keyboard. I have looked ALL over the internet and nothing. Thank you! Please answer me ASAP! Hey Syntaxzy, Please contact our Customer Service Center by emailing them at CS@thermaltake.com Kindly provide them your current situation on the Challenger Ultimate, they will surely assist you right away! Keep us updated on the issue! Quote Link to comment Share on other sites More sharing options...
Guest Tt Paul Posted November 28, 2014 Report Share Posted November 28, 2014 Hello, I have contacted thermal take many times and have not gotten a response in the past 2 months. I have bought one of yall's keyboards and I have loved it SOOO MUCH!. I bought the Challenger Ultimate. The cord has soon I guess... shorted and is not working at all. My question is, how will I buy just another cord and not an entire keyboard. I have looked ALL over the internet and nothing. Thank you! Please answer me ASAP! HI, Syntaxzy I also sent you a private message, please take a look, thank you. Quote Link to comment Share on other sites More sharing options...
Badgerlock Posted December 7, 2014 Report Share Posted December 7, 2014 I have exactly the same issue. Well, my cable isn't damaged, just lost. It looks like the cable is available in the Australian store: http://store.thermaltake.com.au/product_info.php?products_id=205 for $3.00, but the site won't let me select a US address to ship to. What can I do to get just this cable without replacing my whole keyboard? Quote Link to comment Share on other sites More sharing options...
Guest Tt Paul Posted December 8, 2014 Report Share Posted December 8, 2014 I have exactly the same issue. Well, my cable isn't damaged, just lost. It looks like the cable is available in the Australian store: http://store.thermaltake.com.au/product_info.php?products_id=205 for $3.00, but the site won't let me select a US address to ship to. What can I do to get just this cable without replacing my whole keyboard? Hi, Badgerlock What region are you from? We will have the closest branch office customer service representative to have a contact with you, thank you and sorry for the late response. Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted December 10, 2014 Report Share Posted December 10, 2014 Hey Badgerlock, kindly provide us the information needed by Paul and we will fix the issue right away for you! Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.