NoFoxGiven

Does this company support replacement parts?

16 posts in this topic

Hey, my enter key on my Challenger Pro just broke. I was wondering if there was a way to get in contact with the company to maybe ask for a replacement part? I don't know if they support this but I don't want to buy a whole new keyboard just because one key is broken. Some Help me on this please? :(

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If just one keycap is broken, we can hook you up with a new one. Please let us know in which region you live so we can direct you to the responsible branch office.

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Hey, my enter key on my Challenger Pro just broke. I was wondering if there was a way to get in contact with the company to maybe ask for a replacement part? I don't know if they support this but I don't want to buy a whole new keyboard just because one key is broken. Some Help me on this please? :(

Hey NoFoxGiven, which country are you from? so that we can arrange our local office to assist you further ;)

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Hey NoFoxGiven,

 

Please contact Customer Support at your earliest convenience.


Thermaltake USA Customer Service
Email: ttsupport@thermaltakeusa.com
Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T)

 

Keep us updated for the issue!  ;)

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hi i also need a replacement for one of my keys which broke today. my left shift key broke and its the important key for gaming. my keyboard is a tt challenger pro. i live in alberta canada if needed . thanks pls let me know as soon as possible

thanks

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hi i also need a replacement for one of my keys which broke today. my left shift key broke and its the important key for gaming. my keyboard is a tt challenger pro. i live in alberta canada if needed . thanks pls let me know as soon as possible

thanks

Hi, please contact our support directly on the issue:

 

Thermaltake USA Customer Service

Email: ttsupport@thermaltakeusa.com

Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T)

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Hi there,

I have the same problem, I have broken the "Enter" key, however I live in South America (Peru). Is it possible to acquire this piece in my town ?, Do I have to order a delivery by mail ?, How would the cost and payments?

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Hi there,
I have the same problem, I have broken the "Enter" key, however I live in South America (Peru). Is it possible to acquire this piece in my town ?, Do I have to order a delivery by mail ?, How would the cost and payments?

 

Please contact our US branch at ttsupport@thermaltakeusa.com and they will assist you further on the broken key.

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Hey there, just stumbled on this post, just made an enquiry with the page for my country. Australia, Victoria, but thought I might come here as well.
I have broken my enter key, if there is an email that I can contact, that would be much appreciated! Thanks very much :D

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Thermaltake Australia and New Zealand Pty Ltd.

60/170 Forster Road Mount Waverley VIC 3149 AUSTRALIA 
TEL : +61 (03) 9544 6587 

nasser@thermaltake.com.au

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Hey I know this is an older topic, but I'm having the same issue, I used the email that was provided but haven't received any responses in a few weeks, just thought maybe I should touch base here.

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Hey I know this is an older topic, but I'm having the same issue, I used the email that was provided but haven't received any responses in a few weeks, just thought maybe I should touch base here.

Where are you from?

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