Mewth Posted April 4, 2015 Report Share Posted April 4, 2015 Hello! Recently, as of a two days prior to this thread, I purchased the Level 10 M Wireless. The mouse has been working fine, I find it comfortable and works like a charm, but- where the problem is, is where it comes to 'custom profiles'. Currently, I believe the profiles are supposed to look this this image below: Profiles 3 and 4, have Right Click, Click, and Scroll Wheel blanked out. I can not edit these, since these seem to have applied setting by themselves, and can literally not click on the reset profile button. I have tried re-installing the drivers, and it still does not seem to reset 3 and 4 back to normal. Is there some way to fix this? -Mewth EkbergDOF, HowardAbuh and RudyWriltet 3 Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted April 7, 2015 Report Share Posted April 7, 2015 Hello! Recently, as of a two days prior to this thread, I purchased the Level 10 M Wireless. The mouse has been working fine, I find it comfortable and works like a charm, but- where the problem is, is where it comes to 'custom profiles'. Currently, I believe the profiles are supposed to look this this image below: Profiles 3 and 4, have Right Click, Click, and Scroll Wheel blanked out. I can not edit these, since these seem to have applied setting by themselves, and can literally not click on the reset profile button. I have tried re-installing the drivers, and it still does not seem to reset 3 and 4 back to normal. Is there some way to fix this? -Mewth Hey Mewth, we'll get someone to our Product Management team to assist you further! Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted April 7, 2015 Report Share Posted April 7, 2015 Try ti reset all the settings by clicking the icon showed from the picture below and set the macro again and see what happen. Quote Link to comment Share on other sites More sharing options...
Mewth Posted April 8, 2015 Author Report Share Posted April 8, 2015 Try ti reset all the settings by clicking the icon showed from the picture below and set the macro again and see what happen. a.png Hello! I have been able to do this, with the assistance of my tablet as I was literally not able to click the reset button. I have discovered that what happens, is if I edit, example: If I change ANY settings of Profile 1, Profile 2 will completely blank itself and/or jumble the buttons up, If I edit 2, it will mess 3 up, if I do 3, it'll mess 4 up, ect ect. It is quite annoying, is there a fix for this? Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted April 9, 2015 Report Share Posted April 9, 2015 Hello! I have been able to do this, with the assistance of my tablet as I was literally not able to click the reset button. I have discovered that what happens, is if I edit, example: If I change ANY settings of Profile 1, Profile 2 will completely blank itself and/or jumble the buttons up, If I edit 2, it will mess 3 up, if I do 3, it'll mess 4 up, ect ect. It is quite annoying, is there a fix for this? Hey Mewth, our Product Management team will look into the matter for you and once we get the solution, we'll inform you right away! Sorry for the inconvenience caused! Quote Link to comment Share on other sites More sharing options...
truenorth403 Posted June 24, 2015 Report Share Posted June 24, 2015 I cannot even get the file to open from download! "This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel That is the only message I get when trying to open the program Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted June 25, 2015 Report Share Posted June 25, 2015 I cannot even get the file to open from download! "This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel That is the only message I get when trying to open the program Hi truenorth403, did you try to uninstall the software and reinstall it again? Quote Link to comment Share on other sites More sharing options...
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