LegendaryVenom Posted May 14, 2015 Report Share Posted May 14, 2015 Like the title says, I just bought it and tried it on an other computer, I tried holding right click and it disabled my keyboard and mouse,I had to click it twice and wait for the mouse to work, the right click doesn't right click, i binded mouse 5 to right click and it works, And i binded mouse 2 to nothing and tried clicking it, and still freezes the cursor, Johnnysype, RudyWriltet and EkbergDOF 3 Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted May 14, 2015 Report Share Posted May 14, 2015 Like the title says, I just bought it and tried it on an other computer, I tried holding right click and it disabled my keyboard and mouse, I had to click it twice and wait for the mouse to work, the right click doesn't right click, i binded mouse 5 to right click and it works, And i binded mouse 2 to nothing and tried clicking it, and still freezes the cursor, Hey LegendaryVenom, which mouse are you using? We'll check that for you. Quote Link to comment Share on other sites More sharing options...
LegendaryVenom Posted May 14, 2015 Author Report Share Posted May 14, 2015 Thank you for the fast reply, my mouse is a Theron Quote Link to comment Share on other sites More sharing options...
LegendaryVenom Posted May 14, 2015 Author Report Share Posted May 14, 2015 EDIT: heres a link to its softwarehttp://gyazo.com/9851625b23f4a7dcf5f6911a1c1625ec Quote Link to comment Share on other sites More sharing options...
LegendaryVenom Posted May 14, 2015 Author Report Share Posted May 14, 2015 Hey LegendaryVenom, which mouse are you using? We'll check that for you. Idk if I had to quote you so you can receive the next message but i'll do it, its a Theron mouse, sorry if you already saw my previous one. Thank you again I'm enjoying the mouse so far! Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted May 15, 2015 Report Share Posted May 15, 2015 Idk if I had to quote you so you can receive the next message but i'll do it, its a Theron mouse, sorry if you already saw my previous one. Thank you again I'm enjoying the mouse so far! Hey, try to download the firmware below: TT ESPORTS THERON FIRMWARE V2.0 Also, you are also able to download the firmware on our official website: THERON Official Product Page Quote Link to comment Share on other sites More sharing options...
LegendaryVenom Posted May 15, 2015 Author Report Share Posted May 15, 2015 Hey, try to download the firmware below: TT ESPORTS THERON FIRMWARE V2.0 Also, you are also able to download the firmware on our official website: THERON Official Product Page Still same problem, I restarted my computer and still if i right click my cursor freezes and i cannot move the mouse for a while and if i hold the right click all my equipment shuts off (keyboard,headphone and mouse) and i'll need to right click it 1-2 times and wait for them to reboot.....this is very weird....it's only a right click D: Quote Link to comment Share on other sites More sharing options...
LegendaryVenom Posted May 18, 2015 Author Report Share Posted May 18, 2015 Hey, try to download the firmware below: TT ESPORTS THERON FIRMWARE V2.0 Also, you are also able to download the firmware on our official website: THERON Official Product Page Is there anything else than the software? it didn't work. Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted May 18, 2015 Report Share Posted May 18, 2015 Is there anything else than the software? it didn't work. Hey LegendaryVenom, Which country are you from? We'll get our local staff to assist you further on the THERON mouse. Keep me updated! Quote Link to comment Share on other sites More sharing options...
LegendaryVenom Posted May 18, 2015 Author Report Share Posted May 18, 2015 Hey LegendaryVenom, Which country are you from? We'll get our local staff to assist you further on the THERON mouse. Keep me updated! From canada, bought this mouse from canadacomputers but I live in Lebanon at the moment so i doubt there's any local staff here ^^ Quote Link to comment Share on other sites More sharing options...
LegendaryVenom Posted May 18, 2015 Author Report Share Posted May 18, 2015 I tried in an other computer without getting the software installed and the right click also does the same. So it isn't my computer's problem, it's the mouse =/ Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted May 19, 2015 Report Share Posted May 19, 2015 From canada, bought this mouse from canadacomputers but I live in Lebanon at the moment so i doubt there's any local staff here ^^ Hey Legendary Venom, try contacting our US branch at ttsupport@thermaltakeusa.com They might be able to help you with that. Do tell them you're currently in Lebanon And keep me updated on the process. Quote Link to comment Share on other sites More sharing options...
LegendaryVenom Posted May 26, 2015 Author Report Share Posted May 26, 2015 I returned the mouse and got a new one, it was a problem with their product Thanks for everything. Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted May 27, 2015 Report Share Posted May 27, 2015 I returned the mouse and got a new one, it was a problem with their product Thanks for everything. Glad to know that! Now you can start to enjoy the mouse again! Fire us a message if you need any assistance! Quote Link to comment Share on other sites More sharing options...
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