Dembire Posted May 15, 2015 Report Share Posted May 15, 2015 So just started having this issue where when you do Ctrl+Shift+down arrow, (where it will highlight all the cells below it) stopped working. The odd thing is it works on Ctrl +Shft +Right Arrow as well as Up and left. Also, it works fine on the right side of the keyboard just not the left. Additionally, the ctrl and shift buttons work fine in all other configurations, just Ctrl+Shift+down arrow (on left side of keyboard) does not work. Is there some hidden lock that would do this? It is a keyboard issue as I tried on multiple computers and same issue. Used alternate keyboard and it worked fine. This keyboard has worked fine (had for 3 months) prior to today. I tried the reset on the software but that seems to only reset key macros I guess. Is there a reset entire Keyboard to manufacturer defaults? Thanks! Oh and I have the Challenger Prime. Josephmize, EkbergDOF and Richardsaky 3 Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted May 18, 2015 Report Share Posted May 18, 2015 So just started having this issue where when you do Ctrl+Shift+down arrow, (where it will highlight all the cells below it) stopped working. The odd thing is it works on Ctrl +Shft +Right Arrow as well as Up and left. Also, it works fine on the right side of the keyboard just not the left. Additionally, the ctrl and shift buttons work fine in all other configurations, just Ctrl+Shift+down arrow (on left side of keyboard) does not work. Is there some hidden lock that would do this? It is a keyboard issue as I tried on multiple computers and same issue. Used alternate keyboard and it worked fine. This keyboard has worked fine (had for 3 months) prior to today. I tried the reset on the software but that seems to only reset key macros I guess. Is there a reset entire Keyboard to manufacturer defaults? Thanks! Oh and I have the Challenger Prime. Hey Dembire, You can try to open the software and there will be a "RESET" button in the software (right below in the software). Keep me updated! Quote Link to comment Share on other sites More sharing options...
Dembire Posted May 18, 2015 Author Report Share Posted May 18, 2015 I did that, but made no difference. Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted May 19, 2015 Report Share Posted May 19, 2015 I did that, but made no difference. Hey Dembire, where are you currently located? we'll get someone from our local office to assist you further! Quote Link to comment Share on other sites More sharing options...
EvilDrK Posted August 27, 2015 Report Share Posted August 27, 2015 Having a similar problem - Shift-L_Ctrl-DownArrow doesn't work. But Shift-T6-DownArrow or Shift-L_Ctrl-KP_DownArrow does. Weird. Thoughts? Unfortunately I use Linux though so any solution involving the "software" won't really work for me. Thanks! Quote Link to comment Share on other sites More sharing options...
trazobone Posted February 26, 2017 Report Share Posted February 26, 2017 anyone figure out why the left shift+ctrl+down doesn't work in excel? Quote Link to comment Share on other sites More sharing options...
ivukovic Posted January 12, 2018 Report Share Posted January 12, 2018 Also on Challenger prime This keyboard is ####. Win key also doesn't work in gaming mode. Useless #### I'm giving back this piece of garbage Quote Link to comment Share on other sites More sharing options...
betotototo Posted August 18, 2018 Report Share Posted August 18, 2018 I'm working excel and I can confirm as of August 17, 2018, the Left Shift + Left Ctrl + Down Arrow do not work together. This is a standard and pivotal action for Excel! Quote Link to comment Share on other sites More sharing options...
teiu Posted April 14, 2020 Report Share Posted April 14, 2020 Too is with the same problem. has anyone managed to fix this problem? Quote Link to comment Share on other sites More sharing options...
Tt CCH Posted April 21, 2020 Report Share Posted April 21, 2020 Hi All, Sorry that we didn't pick up this question earlier, could anyone above check the serial numbers of their keyboard so our team can confirm exactly which keyboard it is that is causing the users to experience such issue? Thank you Tt CCH Quote Link to comment Share on other sites More sharing options...
yatheo Posted April 25, 2020 Report Share Posted April 25, 2020 On 4/21/2020 at 4:59 AM, Tt CCH said: Hi All, Sorry that we didn't pick up this question earlier, could anyone above check the serial numbers of their keyboard so our team can confirm exactly which keyboard it is that is causing the users to experience such issue? Thank you Tt CCH Same Problem here. Left Shift + Left Ctrl + Down Arrow do not work together. Serial Number of my Keyboard is KB-CHMMBBLGR01RG000343 Quote Link to comment Share on other sites More sharing options...
HAZMEEN Posted September 2, 2020 Report Share Posted September 2, 2020 Same problem here Model #KB-CHMMBBLUS01LV000845 Quote Link to comment Share on other sites More sharing options...
Stephen Chiang Posted September 4, 2020 Report Share Posted September 4, 2020 For the Challenger Prime model (serial # KB-CHMMBBL), there's seems to be a FW issue on this keyboard so Left Shift + Left Ctrl + Down Arrow doesn't work. We are working on a FW fix file, please be patient. Sorry for the inconvenience. Thank you Quote Link to comment Share on other sites More sharing options...
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