fireswordman Posted July 21, 2015 Report Share Posted July 21, 2015 Hi I Have a problem with my meka G-Unit, I was updating the firmware and it crashed, so now the PC doesn't recognize the Keyboard, I guess It's a brick so I would like to know if there is a recovery mode or some other way to re-flash it. I tried formating the computer and connecting the keyboard to another computer without succes. Thanks for your time. nataGomb and Josephliz 2 Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted July 22, 2015 Report Share Posted July 22, 2015 Hi I Have a problem with my meka G-Unit, I was updating the firmware and it crashed, so now the PC doesn't recognize the Keyboard, I guess It's a brick so I would like to know if there is a recovery mode or some other way to re-flash it. I tried formating the computer and connecting the keyboard to another computer without succes. Thanks for your time. Did you try to uninstall the software? Try to uninstall the firmware and reinstall. Also restart your computer after installation. Quote Link to comment Share on other sites More sharing options...
fireswordman Posted July 22, 2015 Author Report Share Posted July 22, 2015 The problem is that because the firmware update stoped halfway, the firmware update program doesn't recognize the keyboard as conected so I can't reinstall it. and the software doesn't run because the keyboard "isn't connected" Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted July 23, 2015 Report Share Posted July 23, 2015 The problem is that because the firmware update stoped halfway, the firmware update program doesn't recognize the keyboard as conected so I can't reinstall it. and the software doesn't run because the keyboard "isn't connected" Which country are you from? We will get our local to assist you further. Quote Link to comment Share on other sites More sharing options...
fireswordman Posted July 23, 2015 Author Report Share Posted July 23, 2015 Which country are you from? We will get our local to assist you further. Im from spain. But there is no any command or something like this to resset the keyboard? Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted July 23, 2015 Report Share Posted July 23, 2015 Im from spain. But there is no any command or something like this to resset the keyboard? Unfortunately, we are unable to reset the keyboard, the only way is to try to update the firmware again. Please contact our customer support at support@thermaltake.de if the issue still cannot be resolved. Quote Link to comment Share on other sites More sharing options...
fireswordman Posted September 17, 2015 Author Report Share Posted September 17, 2015 Hi first sorry if my english is bad. The day that you answered me I sent a e-mail to this direccion support@thermaltake.de waited like till august passed but I didnt received a reply. 1 week ago i resended the e-mail to the same direccion but there is still no answer and i dont know what to do cause my keyboard is still not working. What could I do? Thx for your time and im sorry for the inconvenience Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted September 18, 2015 Report Share Posted September 18, 2015 Hi first sorry if my english is bad. The day that you answered me I sent a e-mail to this direccion support@thermaltake.de waited like till august passed but I didnt received a reply. 1 week ago i resended the e-mail to the same direccion but there is still no answer and i dont know what to do cause my keyboard is still not working. What could I do? Thx for your time and im sorry for the inconvenience please provide me the email address you used to send the email out. I'll inform the customer support for you manually. Quote Link to comment Share on other sites More sharing options...
fireswordman Posted September 18, 2015 Author Report Share Posted September 18, 2015 i sended to you a pribate message with th e-mail Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted September 18, 2015 Report Share Posted September 18, 2015 Ok I will check that for you Quote Link to comment Share on other sites More sharing options...
fireswordman Posted September 18, 2015 Author Report Share Posted September 18, 2015 thank you a lot im so sad cause I like too much this keyboard and I cant use it :S Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted September 18, 2015 Report Share Posted September 18, 2015 Issue has been escalated to the customer support Quote Link to comment Share on other sites More sharing options...
fireswordman Posted September 18, 2015 Author Report Share Posted September 18, 2015 okey ill be glad if you could say me if you get any answer or something if its not a problem of course ^^ Quote Link to comment Share on other sites More sharing options...
cerealeater666 Posted December 2, 2015 Report Share Posted December 2, 2015 hello, I have the exactly same problem described by fireswordman. I have submitted a ticket 2 days past but i still got no respond yet. I also have tried the suggested troubleshoot as above many times like uninstalling/ reinstalling the software or firmware but since my pc cant detect the keyboard anymore, the uninstalling/ reinstalling of software is useless. If I can get some answers or responds, It will be awesome! Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted December 2, 2015 Report Share Posted December 2, 2015 hello, I have the exactly same problem described by fireswordman. I have submitted a ticket 2 days past but i still got no respond yet. I also have tried the suggested troubleshoot as above many times like uninstalling/ reinstalling the software or firmware but since my pc cant detect the keyboard anymore, the uninstalling/ reinstalling of software is useless. If I can get some answers or responds, It will be awesome! Hi. where are you located? and did you try with plugging into another USB port? Quote Link to comment Share on other sites More sharing options...
fireswordman Posted April 7, 2017 Author Report Share Posted April 7, 2017 I know that is very very late to give a reponse but I readhow to resurrect it you need another meka g- unit o iluminated version and then you need to plug the one that works open de drivers and then switch with the broken one and the pc will install the software again. im sorry for my bad english i hope that this will help someone with a problem like this, it took me long time to read this solution since i get the problem. and it was to late for me also when a read it Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.