ismffof Posted November 8, 2015 Report Share Posted November 8, 2015 Hi, so my Poseidon z now has keys that doesn't register keypresses anymore and some keys are double tapping too, have like 5-8 keys having problems.. I am using it for 7 months now, cleaned it a couple of times no improvement, is there a known fix or something I don't know to make this work again? not a good time since my mouse is broken too.. thanks. Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted November 9, 2015 Report Share Posted November 9, 2015 Hi, so my Poseidon z now has keys that doesn't register keypresses anymore and some keys are double tapping too, have like 5-8 keys having problems.. I am using it for 7 months now, cleaned it a couple of times no improvement, is there a known fix or something I don't know to make this work again? not a good time since my mouse is broken too.. thanks. Hi which country are you from? We'll get the customer support to assist you. Quote Link to comment Share on other sites More sharing options...
ismffof Posted November 9, 2015 Author Report Share Posted November 9, 2015 Hello, Philippines Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted November 9, 2015 Report Share Posted November 9, 2015 Hello, Philippines Kindly contact our customer support at cs2@thermaltake.com and we will have someone to assist you! Quote Link to comment Share on other sites More sharing options...
ismffof Posted November 9, 2015 Author Report Share Posted November 9, 2015 Will do, thanks for the reply! Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted November 9, 2015 Report Share Posted November 9, 2015 No Problem! Quote Link to comment Share on other sites More sharing options...
ismffof Posted November 19, 2015 Author Report Share Posted November 19, 2015 How long do they usually take to reply? still got no reply Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted November 19, 2015 Report Share Posted November 19, 2015 Please send me a personal message of your email used to send them the email...I'll ask them to check ismffof 1 Quote Link to comment Share on other sites More sharing options...
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