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My Volous is buged


JeeP

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i bought a ttesport volous mouse and its was working perfect and i was use my 10 profiles  not i can only use from 1 to 6  and from 7to 10 is buged and i cant switch to them plus when i open the software and click to one of buged profile its to slow to load at software screen i cant reset it or save any thing and i see this i will show u  with screen shot what is saved 

post-98808-0-11095500-1449412821_thumb.jpg

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Guest Tt Josh

i bought a ttesport volous mouse and its was working perfect and i was use my 10 profiles  not i can only use from 1 to 6  and from 7to 10 is buged and i cant switch to them plus when i open the software and click to one of buged profile its to slow to load at software screen i cant reset it or save any thing and i see this i will show u  with screen shot what is saved 

Hey Jeep, did you try to reinstall the software? Try to reinstall and restart your computer :)

 

Show us a short video, that will be great :) 

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Hi Jeep, I've checked with the team and they are currently busy.

 

I've tested from my end with the mouse and the software downloaded from our software and it works from my end, all profiles can be used and changed.

 

Was the software downloaded from our website? TTESPORTS VOLOS SOFTWARE _V2.0

i download it and nithing happend still same bug  i can use only 6 profiles from 10

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Hi Jeep, I've checked with the team and they are currently busy.

 

I've tested from my end with the mouse and the software downloaded from our software and it works from my end, all profiles can be used and changed.

 

Was the software downloaded from our website? TTESPORTS VOLOS SOFTWARE _V2.0

at the moment i feel i got ignored cuz u have nothing to do with this bug

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  • 4 weeks later...
  • 2 months later...
Guest Tt Josh

till now i got nothing and my problem is still same

Hi, please contact our support at cs1@thermaltake.com, they might arrange a replacement for you while we're waiting for our vendor.

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  • 3 months later...

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