Jump to content
jarb030440

Vintus X mouse stop working after few seconds

Recommended Posts

I just bought this mouse about one month, everytime when i open my laptop the mouse work for a while and then it will stop working after few seconds(light still on), i cant move the cursor, then 10 seconds after light will be off, i have to remove and re-put the usb again and again to make it work properly.

 

Sometimes when I put in the usb , usb not recognize code 43 occur 

 

I have tried many times try to uninstall and install mouse driver, usb hub, disable power management in device manager, but it doesn't help, i tried to disable usb suspended in power option also nothing change.

 

I tried with other pc and laptop also has the same problem

 

any solution for this?

Share this post


Link to post
Share on other sites
Guest Tt Josh

I just bought this mouse about one month, everytime when i open my laptop the mouse work for a while and then it will stop working after few seconds(light still on), i cant move the cursor, then 10 seconds after light will be off, i have to remove and re-put the usb again and again to make it work properly.

 

Sometimes when I put in the usb , usb not recognize code 43 occur 

 

I have tried many times try to uninstall and install mouse driver, usb hub, disable power management in device manager, but it doesn't help, i tried to disable usb suspended in power option also nothing change.

 

I tried with other pc and laptop also has the same problem

 

any solution for this?

Hi, which country are you from? we can provide you the local customer support's email and they can assist you further. Or you can bring it back to the store and ask the staff to check the mouse for you.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


×