jarb030440 Posted December 18, 2015 Report Share Posted December 18, 2015 I just bought this mouse about one month, everytime when i open my laptop the mouse work for a while and then it will stop working after few seconds(light still on), i cant move the cursor, then 10 seconds after light will be off, i have to remove and re-put the usb again and again to make it work properly. Sometimes when I put in the usb , usb not recognize code 43 occur I have tried many times try to uninstall and install mouse driver, usb hub, disable power management in device manager, but it doesn't help, i tried to disable usb suspended in power option also nothing change. I tried with other pc and laptop also has the same problem any solution for this? Quote Link to comment Share on other sites More sharing options...
jarb030440 Posted December 18, 2015 Author Report Share Posted December 18, 2015 kinda same problem with this Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted December 21, 2015 Report Share Posted December 21, 2015 I just bought this mouse about one month, everytime when i open my laptop the mouse work for a while and then it will stop working after few seconds(light still on), i cant move the cursor, then 10 seconds after light will be off, i have to remove and re-put the usb again and again to make it work properly. Sometimes when I put in the usb , usb not recognize code 43 occur I have tried many times try to uninstall and install mouse driver, usb hub, disable power management in device manager, but it doesn't help, i tried to disable usb suspended in power option also nothing change. I tried with other pc and laptop also has the same problem any solution for this? Hi, which country are you from? we can provide you the local customer support's email and they can assist you further. Or you can bring it back to the store and ask the staff to check the mouse for you. Quote Link to comment Share on other sites More sharing options...
Canont3guy Posted December 25, 2016 Report Share Posted December 25, 2016 Hi, Has anyone figured out a fix for this issue? I am having the same problem with my level 10m mouse Quote Link to comment Share on other sites More sharing options...
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