ArtisticSoda Posted December 26, 2015 Report Share Posted December 26, 2015 I got this keyboard as a Christmas gift and absolutely love it. It types like a dream I do have an issue with the lighting though. After about 5 minutes of me plugging in the keyboard i began to notice a weird discolor to the V,H,Y,6,F6, and Num Lock Key. For some reason, they always shine blue, no matter what mode. Even when i turn the light brightness all the way down these keys still give off a blue light! Keep in mind this was before i downloaded any software/drivers. I went into software and reset the profiles to default and still here they are. Im very frusterated as it sets off the whole keyboard. I have tried using a different USB port as well Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted December 28, 2015 Report Share Posted December 28, 2015 I got this keyboard as a Christmas gift and absolutely love it. It types like a dream I do have an issue with the lighting though. After about 5 minutes of me plugging in the keyboard i began to notice a weird discolor to the V,H,Y,6,F6, and Num Lock Key. For some reason, they always shine blue, no matter what mode. Even when i turn the light brightness all the way down these keys still give off a blue light! Keep in mind this was before i downloaded any software/drivers. I went into software and reset the profiles to default and still here they are. Im very frusterated as it sets off the whole keyboard. I have tried using a different USB port as well Hi,can we have you to take a photo or a short video for us to have a look and also try to reinstall the software again. Here's the software: TT ESPORTS POSEIDON Z RGB – SOFTWARE V1.311 Quote Link to comment Share on other sites More sharing options...
ArtisticSoda Posted January 3, 2016 Author Report Share Posted January 3, 2016 Hi,can we have you to take a photo or a short video for us to have a look and also try to reinstall the software again. Here's the software: TT ESPORTS POSEIDON Z RGB – SOFTWARE V1.311 sorry for bad quality, had to record on my phone. Reinstalling software and drivers did not work. really think this is a hardware issue because when i turn the lighting off its still on... Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted January 4, 2016 Report Share Posted January 4, 2016 sorry for bad quality, had to record on my phone. Reinstalling software and drivers did not work. really think this is a hardware issue because when i turn the lighting off its still on... Hi, guess that's the hardware issue. If you're in the states, please contact our support at: Thermaltake USA Customer Service Email: ttsupport@thermaltakeusa.com Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T) Quote Link to comment Share on other sites More sharing options...
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