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crank

Tt talon blu mouse disconnecting and reconnecting

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Hello. 

I have had my new pc for about 3 weeks with no troubles. last week the mouse started cutting out. are there drivers i can install for this mouse? something? thankyou for any help you can provide:)

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Guest Tt Josh

Hello. 

I have had my new pc for about 3 weeks with no troubles. last week the mouse started cutting out. are there drivers i can install for this mouse? something? thankyou for any help you can provide:)

Hi, did you try with another computer or another USB port? As for TALON, we do not have any software for this mouse.

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Guest Tt Josh

Which country are you from? We'll provide you the customer support email and you can contact our support.

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Guest Tt Josh

New zealand

Please contact our Australia branch at rma@thermaltake.com.au and we will have someone to assist you further on the mouse! :)

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Guest Tt Josh

are you suggesting a warranty request?

You can contact the support for the warranty issue :)

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Guest Tt Josh

I am having the same issue with my wife's mouse. Mine (green) works fine.  Have tried it on both computers.

Which mouse are you referring to? Talon? we do not have Talon Green.

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Guest Tt Josh

the level 10M corded mouse. I have the green one. works fine.  The wife's, the black one,  constantly connects and disconnects. Same on both computers.

If you're in the States, please contact our support at:

 

Thermaltake USA Customer Service

Email: ttsupport@thermaltakeusa.com

Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T)

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