crank Posted February 26, 2016 Report Share Posted February 26, 2016 Hello. I have had my new pc for about 3 weeks with no troubles. last week the mouse started cutting out. are there drivers i can install for this mouse? something? thankyou for any help you can provide:) Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted February 26, 2016 Report Share Posted February 26, 2016 Hello. I have had my new pc for about 3 weeks with no troubles. last week the mouse started cutting out. are there drivers i can install for this mouse? something? thankyou for any help you can provide:) Hi, did you try with another computer or another USB port? As for TALON, we do not have any software for this mouse. Quote Link to comment Share on other sites More sharing options...
crank Posted February 26, 2016 Author Report Share Posted February 26, 2016 tried both those things, still cuts out Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted February 26, 2016 Report Share Posted February 26, 2016 Which country are you from? We'll provide you the customer support email and you can contact our support. Quote Link to comment Share on other sites More sharing options...
crank Posted February 26, 2016 Author Report Share Posted February 26, 2016 New zealand Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted February 26, 2016 Report Share Posted February 26, 2016 New zealand Please contact our Australia branch at rma@thermaltake.com.au and we will have someone to assist you further on the mouse! Quote Link to comment Share on other sites More sharing options...
crank Posted February 26, 2016 Author Report Share Posted February 26, 2016 are you suggesting a warranty request? Quote Link to comment Share on other sites More sharing options...
seti Posted February 28, 2016 Report Share Posted February 28, 2016 I am having the same issue with my wife's mouse. Mine (green) works fine. Have tried it on both computers. Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted March 1, 2016 Report Share Posted March 1, 2016 are you suggesting a warranty request? You can contact the support for the warranty issue Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted March 1, 2016 Report Share Posted March 1, 2016 I am having the same issue with my wife's mouse. Mine (green) works fine. Have tried it on both computers. Which mouse are you referring to? Talon? we do not have Talon Green. Quote Link to comment Share on other sites More sharing options...
seti Posted March 1, 2016 Report Share Posted March 1, 2016 the level 10M corded mouse. I have the green one. works fine. The wife's, the black one, constantly connects and disconnects. Same on both computers. Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted March 1, 2016 Report Share Posted March 1, 2016 the level 10M corded mouse. I have the green one. works fine. The wife's, the black one, constantly connects and disconnects. Same on both computers. If you're in the States, please contact our support at: Thermaltake USA Customer Service Email: ttsupport@thermaltakeusa.com Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (P.S.T) Quote Link to comment Share on other sites More sharing options...
arqdavito Posted October 24, 2017 Report Share Posted October 24, 2017 I have this same problem please help I'm in Guadalajara, Jalisco, Mexico. Thank you Quote Link to comment Share on other sites More sharing options...
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