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Keys Unresponsive

Tt Challenger Prime Unresponsive Keys Challenger Prime

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6 replies to this topic

#1
Lightning25

Lightning25

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I'am in need of your help because suddenly my challenger prime keys won't register just happen today been using me keyboard for almost 9 months now, the enter key is working but i can't type or do anything

 

please help



#2
Guest_Tt Josh_*

Guest_Tt Josh_*
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I'am in need of your help because suddenly my challenger prime keys won't register just happen today been using me keyboard for almost 9 months now, the enter key is working but i can't type or do anything

 

please help

Did you try with another USB port? or another computer? 

Which country are you from? I'll provide you the local support email so you can contact them directly :)



#3
Lightning25

Lightning25

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Yes i have already tried in different usb ports and also in 2 diff computer still the same, the keys that are unresponsive are the ones in the right hand side namely, QWER, ASDF, ZXCV, CTRL, ESC, SHIFT. I'm from the PHILIPPINES Sir my keyboard is just 8 months old from the date of purchase



#4
Lightning25

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Did you try with another USB port? or another computer? 

Which country are you from? I'll provide you the local support email so you can contact them directly :)

Yes i have already tried in different usb ports and also in 2 diff computer still the same, the keys that are unresponsive are the ones in the right hand side namely, QWER, ASDF, ZXCV, CTRL, ESC, SHIFT. I'm from the PHILIPPINES Sir my keyboard is just 8 months old from the date of purchase



#5
Guest_Tt Josh_*

Guest_Tt Josh_*
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Yes i have already tried in different usb ports and also in 2 diff computer still the same, the keys that are unresponsive are the ones in the right hand side namely, QWER, ASDF, ZXCV, CTRL, ESC, SHIFT. I'm from the PHILIPPINES Sir my keyboard is just 8 months old from the date of purchase

Please send an email to our customer support at cs2@thermaltake.com and they will assist you further.



#6
Lightning25

Lightning25

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Please send an email to our customer support at cs2@thermaltake.com and they will assist you further.

thank you i've already sent an email to them hopefully they will respond asap 



#7
Guest_Tt Josh_*

Guest_Tt Josh_*
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thank you i've already sent an email to them hopefully they will respond asap 

:)







Also tagged with one or more of these keywords: Tt Challenger Prime, Unresponsive, Keys, Challenger Prime

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