adrian Posted March 20, 2016 Report Share Posted March 20, 2016 Hi, My level 10M Hybrid mouse scroll wheel is not Woking correctly. I can not scroll up or down. I submitted the form on your website over 2 weeks ago and have not gotten a reply!! It is very frustrating. I can push the scroll wheel down and drag up and down to move but scrolling the wheel up or down does nothing. All other buttons work fine and it does it when wired or wireless. The light on the wheel is also lit up. It used to randomly work then not work but and I would mash a few buttons at the same time and it would start working again but now is not working at all. Please help!! Adrian adelinevoc 1 Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted March 21, 2016 Report Share Posted March 21, 2016 Hi, My level 10M Hybrid mouse scroll wheel is not Woking correctly. I can not scroll up or down. I submitted the form on your website over 2 weeks ago and have not gotten a reply!! It is very frustrating. I can push the scroll wheel down and drag up and down to move but scrolling the wheel up or down does nothing. All other buttons work fine and it does it when wired or wireless. The light on the wheel is also lit up. It used to randomly work then not work but and I would mash a few buttons at the same time and it would start working again but now is not working at all. Please help!! Adrian Hi, which country are you from? I'll provide you the support email directly. Quote Link to comment Share on other sites More sharing options...
adrian Posted March 21, 2016 Author Report Share Posted March 21, 2016 Hi there. I am from Australia. Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted March 21, 2016 Report Share Posted March 21, 2016 Hi there. I am from Australia. Please send an email to rma@thermaltake.com.au and we will have someone to assist you further. Quote Link to comment Share on other sites More sharing options...
adrian Posted March 21, 2016 Author Report Share Posted March 21, 2016 Thaknkyou. Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted March 21, 2016 Report Share Posted March 21, 2016 No Problem Quote Link to comment Share on other sites More sharing options...
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