Jump to content

Poseidon Z Illuminated issue


aaxe1

Recommended Posts

Hello, I have a problem with the keyboard Poseidon Z Illuminated. When I press any key(Space,ctrl,alt lagging to),  it can: 1) print a few simbols 2-4, sometimes more. 2)just don't printed. 3) Sometimes  prints with a delay of approximately 1-2 seconds.Keyboard was buy 19.09.2014. Issue start about 9 month ago.

I am Russia resident if   it required.

For example:"Tt Esport by Thermaltake"

On keyboard:"TTt Esproby Therrrmalake"

 

Sorry for my bad English

Pls help me.

Link to comment
Share on other sites

Guest Tt Josh

Hello, I have a problem with the keyboard Poseidon Z Illuminated. When I press any key(Space,ctrl,alt lagging to),  it can: 1) print a few simbols 2-4, sometimes more. 2)just don't printed. 3) Sometimes  prints with a delay of approximately 1-2 seconds.Keyboard was buy 19.09.2014. Issue start about 9 month ago.

I am Russia resident if   it required.

For example:"Tt Esport by Thermaltake"

On keyboard:"TTt Esproby Therrrmalake"

 

Sorry for my bad English

Pls help me.

Hi aaxe1, please contact our Russian Support at erma@thermaltakerussia.ru and we will have someone to assist you further on the keyboard.

Link to comment
Share on other sites

Guest Tt Josh

Hello again,Rus support don't answer.

Hi please send your email to them again and allow 7-14 business days for them to reply as Russian team is currently busy.

Link to comment
Share on other sites

  • 3 weeks later...
Hello, I also live in Russia, and have problems with the keyboard Poseidon Z, double clicking or buttons do not work out. Keyboard was buy 04.06.2015.

I wrote on erma@thermaltakerussia.ru April 21, there is no answer. I think there is nobody there.

I wrote the same copy on cs3@thermaltake.com.tw, refined the situation, and after my letter of April 27 is not the answer.

What do I do next and who can help me?

Link to comment
Share on other sites

Guest Tt Josh

 

Hello, I also live in Russia, and have problems with the keyboard Poseidon Z, double clicking or buttons do not work out. Keyboard was buy 04.06.2015.
I wrote on erma@thermaltakerussia.ru April 21, there is no answer. I think there is nobody there.
I wrote the same copy on cs3@thermaltake.com.tw, refined the situation, and after my letter of April 27 is not the answer.
What do I do next and who can help me?

 

I'll will inform the russian support regarding on the issue.

Link to comment
Share on other sites

  • 5 months later...

Hallo,

 

i ve the same issues like people before.

my keyboard is always double or tripple clicking a key.

 

i bought it 2 years ago in germany. 

would should i do next?

 

Could you please contact our Gemany Branch here:

Thermaltake Germany GmbH

Oststrasse 26, 22844 Norderstedt, Germany 

TEL : +49(0)40/30-85-86-0 

FAX : +49(0)40/30-85-86-89 

E-MAIL :

info@thermaltake.de 

WWW :

http://de.thermaltake.com

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...