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Challenger Prime Software Non responsive


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5 replies to this topic

#1
monosk8er

monosk8er

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Hello everyone, i just bought the combo and i'm getting frustrated  because the  software for the  challenger  prime won't do anything, it just stays on "please wait------" message, i tried to uninstall drivers/software, and nothing, software won't change  anything on the keyboard, pleas help

PS: I'm running windows 10 x64

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#2
Tt David

Tt David

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Could you try this one? 

http://www.ttesports...reupdate2.0.rar



#3
monosk8er

monosk8er

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i already  did, does not  recognize the  keyboard

 

 

http://subefotos.com...da2331abf8o.png



#4
Tt David

Tt David

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Could you open your device manager and find your keyboard?

 

Then you can refresh the keyboard with our software.



#5
monosk8er

monosk8er

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still nothing, also when i start the pc and i press the A key it writes "sd" instead of "a", i have to press the m1 key to fix it, the software does not work at all and  now the  keyboard  is typing 2 letters instead of  1 like "aa" or "dd", im  really frustrated, please help



#6
Tt David

Tt David

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Software download link: http://www.ttesports...tr#.V7pae_l97RY

 

If it doesn't work, could you please contact our customer service:

 

USA / Canada :

ttsupport@thermaltakeusa.com

Tel: Toll-Free 01-800-988-1088

M-F 9:00AM – 5:30PM (P.S.T)   

 

Mexico :

Por Email: apoyotecnico@thermaltakeusa.com

Por Telefono: 01-800-823-2606

En el D.F: (55)5648-6715 Atencion de 10:00AM a 6:00PM (P.S.T)   

 

Brazil: suporte@thermaltakebr.com

 

Asia: cs2@thermaltake.com.tw

 

Europe:  support@thermaltake.de






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