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Riing 12 LED RGB Software Issue - Need help

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5 replies to this topic

#1
james.norton

james.norton

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So I just bought and installed the Riing 12 LED RGB Radiator Fan TT Premium Edition into my computer. I installed the software and it works fine, but once I close it and re-open it or try to use it ever again, it doesn't show the fan speed and no settings work. It is like it looses connection. The only way to get it back working is to reinstall it. Do you have any idea what I could do to fix this ? I've tried giving it more permissions, compatibility mode, e.c.t Not sure what is happening. 



#2
pal9000

pal9000

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The software is garbage.  It's very buggy...  Good luck getting help from thermaltake.



#3
Tt Alvin

Tt Alvin

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Hi there

 

did you try the new version of SW, we fixed some compatibility issues.

 

You can download it via our product webpage.



#4
joshrosenthal

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Hi there

 

did you try the new version of SW, we fixed some compatibility issues.

 

You can download it via our product webpage.

 

your link downloads version 1.0.2. and it doesnt work. fans are not recognized. cant change rpm, color, anything



#5
Prox

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Software and hardware is all in beta.

Reading page after page of this. Not acceptable. 

 

Thermaltake should take some responsibility. These are not cheap fans and our customers have returned their computers for replacements. Our own demo computer is not working well either. BSOD, buggy software, freezup etc etc... 



#6
anthoniolas

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Tough luck, same problem here. Not recognized and all...






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