SwiftCrit Posted December 14, 2016 Report Share Posted December 14, 2016 I was able to get the software 3.0 to work but it stops working after I restart my computer. how I got it to work 1) Unplugging the keyboard 2) Uninstalled the software 3) Restart computer 3) Install software 4) Plug keyboard in After I restart my computer the software freezes up.I cant set macros or change LED colors,It gets stuck on please wait... I'm also having the exact same problem with my ROCCAT Tyon mouse software.Every other software works fine though,only these 2.I noticed in my device manager under keyboard and mouse it keeps duplicating.there are 3-4 HID Keyboard Device and HID-compliant mouse every time I do a fresh install. Using win10 64x Quote Link to comment Share on other sites More sharing options...
Tt David Posted December 15, 2016 Report Share Posted December 15, 2016 Could you try it on the other computer? We also has some hotkeys on the keyboard, if the hotkey works then you may need to find a solution from Windows system Or you can contact our customer service here: http://my.ttesports.com/ctGeneral.aspx Quote Link to comment Share on other sites More sharing options...
SwiftCrit Posted December 15, 2016 Author Report Share Posted December 15, 2016 Yes the hot keys work but like a said its the software that's not responding.I'm thinking it has to be a windows issue that's causing this after I restart my computer, but I'm not finding anyone else that has this problem or way to fix it.I did contact support and waiting for a reply. Quote Link to comment Share on other sites More sharing options...
Tt David Posted December 16, 2016 Report Share Posted December 16, 2016 Sometimes Win 10 has the applicability problem of the software. We will check with our PM and see if there is anyone else has this problem on Win10, thank you. Quote Link to comment Share on other sites More sharing options...
SwiftCrit Posted December 16, 2016 Author Report Share Posted December 16, 2016 I just figured out what was causing the problem.I have the software blocked in startup task manager.I guess the software has run on startup for it to work. Quote Link to comment Share on other sites More sharing options...
Tt David Posted December 19, 2016 Report Share Posted December 19, 2016 I just figured out what was causing the problem.I have the software blocked in startup task manager.I guess the software has run on startup for it to work. Quote Link to comment Share on other sites More sharing options...
Nornimices Posted February 17, 2017 Report Share Posted February 17, 2017 excelltne I have the similiar problem with . Quote Link to comment Share on other sites More sharing options...
Tt David Posted February 18, 2017 Report Share Posted February 18, 2017 I have the similiar problem. Could you be more specific? Quote Link to comment Share on other sites More sharing options...
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