TT C0R3 P3

TP DPS G 750W error messages

11 posts in this topic

Hi,

I just got the psu a few days ago and I keep getting several different error messages.

Abnormal voltage, fan failure.

I exchanged it for a another one and I get the same messages. Prior to swapping I did try reinstalling the app but still got the error messages. Anyone else experience this, any suggestions?

post-106892-0-63888100-1484691677_thumb.jpg

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hi,

 

can you provide the specification of your system?

Do you have any other monitoring tools in the system?

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Maximus Hero VIII

i5 6600k

32g Corsair Vengeance

Samsung ssd

Poseidon 980ti

TT dps g 750w

 

Use

Gpu z

Msi afterburner

Asus gpu tweak/Ai suite

Corsair link 4

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we suspect that the PC App might have the compatibility issue with Corsair Link.

is that possible for you to remove the Corsair Link and run the PC app again?

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So I think I have the problem solved. I was using an NZXT usb header instead of the mb. Niw that it is connected directly to the mb I know longer get any fan failure, etc tyoe of errors. I now only get an upload error when I boot up the system. Error 021.

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Hi,

To solve the issue, please try deleting the folder named "tt" under the path C:\Users\user\AppData\Roaming\

The PC App should be working perfectly fine after that.

 

and might I ask if you were using a NZXT internal USB hub to connect the power supply?

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I used the hub because my usb headers on my mb were already used for front panel usb and cpu water pump. I moved the pump to the hub freeing up the header on the mb for the psu.

Denny likes this

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