Kingkente Posted October 23, 2015 Report Share Posted October 23, 2015 Ventus software fails to open due to no detection of the mouse. mouse however works fine other then inabilty to line to ventus sofware JustinMern 1 Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted October 23, 2015 Report Share Posted October 23, 2015 Ventus software fails to open due to no detection of the mouse. mouse however works fine other then inabilty to line to ventus sofware Hi did you try to uninstall the software and reinstall it? or test it on another computer? You can find the software HERE Quote Link to comment Share on other sites More sharing options...
Kingkente Posted October 23, 2015 Author Report Share Posted October 23, 2015 i uninstall reinstall so many times not funny Quote Link to comment Share on other sites More sharing options...
Kingkente Posted October 23, 2015 Author Report Share Posted October 23, 2015 it seem it installs it at a generic muse and no way t override with out the driver which you dont provide Quote Link to comment Share on other sites More sharing options...
Kingkente Posted October 23, 2015 Author Report Share Posted October 23, 2015 is this not fixable cause i wanted this one but if it cant pair to the software its a fancy paper wieght Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted October 23, 2015 Report Share Posted October 23, 2015 Did you try with another computer? Quote Link to comment Share on other sites More sharing options...
Kingkente Posted October 23, 2015 Author Report Share Posted October 23, 2015 where i did i should not have too i bought it for the one im using also its not a a computer issue as i said earlier its a driver one as stated above. if you are just gonna repeat nonsense nvm im just take this back and go with razor. but i tried it on 3 diff computers with 3 diff os built by 3 diff companies. the issue is with your product not my equipment. i have found this is not an uncommon issue or new s i how is it that in over a year since this issue surfaced yu have not yet addressed it with a driver of your own? Quote Link to comment Share on other sites More sharing options...
Kingkente Posted October 24, 2015 Author Report Share Posted October 24, 2015 the cause seem to be you have no 64 bit driver was after 6 different laptops i tested on a 32 bit and bam works yet all the 64 bit its pools on the windows up date driver till fails and installs generic drivers Quote Link to comment Share on other sites More sharing options...
Guest Tt Josh Posted October 26, 2015 Report Share Posted October 26, 2015 We are trying to help all the users that encounter problems that's why we are asking you questions to collect information from end users. Quote Link to comment Share on other sites More sharing options...
Kingkente Posted December 11, 2015 Author Report Share Posted December 11, 2015 Well so i have a new Pc now and thought id try this just to see... but no still the software does not recognize the mouse. The only viable fix was to buy a razer Mouse as Te does not stand behind their products even 1 day after purchase. I see this is and issue on multiple mice under there brand. and has been ongoing for years. Again i urge the learn to code so they can make their own drivers as that is the issue. Bad mouse, Bad software, even worse service. all in all they get an .2 out of 10 as it al least looks cool. Quote Link to comment Share on other sites More sharing options...
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