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Macros not working on Poseidon Z RGB

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13 replies to this topic

#1
Fr0stbyte

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Suddenly my macros stopped working on my Poseidon Z RGB. I tried updating the software and firmware. Uninstalled, unplugged, reinstalled, repeat, etc. So it's basically busted. How can I get macros working again?

 

I wouldn't be surprised if its an issue with the software. As it looks as if it was just thrown together, so many typos and crashes with the software.

 

EDIT: Trying to apply macros time and time again, hoping it would somehow work, I've encountered a new problem. At times the whole keyboard will screw up and not even type until I hit the refresh icon in the software, therefore resetting everything.

 

Btw, I HAVE tried the following: 

Reinstall step

1. plug out your keyboard

2. remove AP

3. go to C:\Program Files (x86)\TteSPORTS and clean all files

4. restart your computer

5. plug in the Keyboard

6. install AP

 

Also, as you can see in the video I posted, I'm doing everything right. The macro commands SHOULD start appearing in Notepad as they used to, but they don't.

 

www.youtube.com/watch?v=PBnnwJEFqS8



#2
Tt David

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Could you please check your top right button? please press and switch the keyboard into gaming mode



#3
Fr0stbyte

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I've already done that.

#4
Tt David

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Sorry that our software doesn't allow to set the macro on "Fn" & "Application key"  because it may cause some problem on the system

 

Could you try to set the macro on other keys?



#5
Fr0stbyte

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I've tried on many keys, those are just the two I tried in the video.

#6
Tt David

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Could you try to follow the steps in the video?

https://www.facebook...54659826393122/

 

If it doesn't work, please contact our customer service: ...



#7
Fr0stbyte

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I've already contacted customer service. Last I heard from them was when I referenced them to this forum thread for the video on what happens when I try to apply macros.



#8
Tt David

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Did you update your firmware?



#9
Fr0stbyte

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Yep, it's the latest. Even manually updated it even though it said "current version 51" "newest version 51".



#10
Tt David

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I'm afraid that I can't find the reason. I've recorded a video of the Macro setting for you:

 

hope this video can help you a little bit



#11
Fr0stbyte

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I did that exactly. The only difference I see is that yours says "T key" (like in the older version of my software), where the newer version of the software I have it says "Macro key".



#12
Tt David

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I did that exactly. The only difference I see is that yours says "T key" (like in the older version of my software), where the newer version of the software I have it says "Macro key".

 

Still not works?



#13
Fr0stbyte

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Nope, still not working. =/ I had to buy a logitech mouse to use macros on... would still like for the keyboard macros to work eventually, though. They were easier to turn on and off.



#14
Tt David

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Nope, still not working. =/ I had to buy a logitech mouse to use macros on... would still like for the keyboard macros to work eventually, though. They were easier to turn on and off.

 

I'm sorry that I really can't find the reason why it doesn't work on your PC. I've tried many Poseidon Z RGB keyboards on WIN 7 & WIN 10 and the macro works very well.....






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