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Slimshiesty

Thermaltake Direction

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Thermaltake, (This is for you too ThermalMike)

Been building PC's for many years, ####... been building PC's before many of you on the forums were born.

 

I have seen companies like Thermaltake, come and go.

The problem with some of those companies, and why they are not around.. Direction.

 

They see opportunity to increase profit, so they expand into too many directions and spread themselves too thin.

 

How does this happen ?   See a market (Niche), and dive in to try and make more profit.

While the niche is there, the company does not better this niche.. they build one offs, and market them, and then forget about them for the most part.

Instead of building something.. listening to feedback, and improving on those.

 

Herein, View 31.  Great little case (mid).  Can be so much better.

Sheet metal is a little thin,  Face is Acrylic(Really?), The right side front is build correctly.. but this is a Tempered Glass Case... make it Tempered Glass !

What im getting at is.. if you want the case to be a premium mid tower case.. then make it premium.

Im sure a few of us would have shelled out $25-$50 more, for the other luxuries.

 

How would Thermaltake do this ?

Simple... Stop making so many different variants of mid tower cases.. last i checked you had over 50 of them... 50 ?    Why ?

 

Step up your game Thermaltake, make the cases that should be premium... a little more premium.

Make less, but Better products....guarantee no one would be upset at buying better product.

Add TT Premium RGB fans to premium cases.   Add a premium AIO to a case at a reduced cost over buying them separately.

Have a dedicated feedback and support system.  If you dont have what the customer(majority) needs... they will go elsewhere.

Its the little things.. the small niceties.. that make the BIG Difference.

Take Control Thermaltake !    Take Direction ! 

DaddyBeee likes this

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One of the biggest problems i read about on sites like Newegg, when looking at Thermaltake cases is,

QC, Quality is very important to customers... but just as important to Thermaltake.

 

Having Thumbscrew holes that dont line up properly, and break?  Thats an RMA nightmare.

ISO 9001:2015   Get this fixed... get paid !

DaddyBeee likes this

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Straight from Newegg;

  • Philip H.
  • 12/21/2016 5:45:30 PM
  • Ownership: 1 day to 1 week
  • none.gifVerified Owner
 

4 out of 5 eggsAwesome Case / Rushed Manufacturing.

This review is from: Thermaltake Tower 900 Black Tempered Glass Fully Modular E-ATX Vertical Super Tower Chassis CA-1H1-00F1WN-00

Pros: This makes a great display and is exactly the case I have been looking for. Much bigger than I expected. Love the smoked tempered glass, and the solid metal knobs are a nice touch. There is a lot of room for wiring, tubes, and much more. They even give your a free pezo-speaker when not even a motherboard comes with one. Magnetic removable vent-screens are nice, tho i would have preferred a more fine charcoal filer as I live in a very dusty climate.

Cons: Very Much Rushed Manufacturing. Over half of the screws were either stripped, put in at an angle, or bent. I had to drill out 2 screws just to remove the back panel.
Even though the manual had diagrams, it needs more information. It could be much better with explaining how the parts come off. 
The PSU mounting bracket could be closer to the back panel. There is about 1/2 inch gap.

Other Thoughts: Be more careful when assembling the case.
Use better quality screws.
Improve manual and instructions.

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I've been building for years too, and I find what I see now with Thermaltake is rather disappointing. More so, their support. I have messaged them for months (around 1 a month since February not including my pleas on the forums), and how many replies did I get? Not a single one? Is this really acceptable? Not really, and have decided to purchase the rest of my products from different manufacturers.

Slimshiesty likes this

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I see Thermaltake putting much more effort into cases lately, but the feel is flimsy.

people want bullet proof. stuff thats not going to break with regular building techniques.

 

Sorry to hear you were having issues.. i know from experience two of the thumbscrews  on the TG viewing side are misaligned, but work.

one feels like it will break if i tighten all the way down, so i have to leave it a little loose.

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I've broken one, but luckily, I have plenty of spares. But yeah, I agree, they don't line up at all. It's very annoying and I have to tilt the case to fit it without the glass dropping. Even with that, I still find the case aesthetics very pleasing... almost. I've sticker bombed the front to hide how poo it looked. I've just purchased some CF wrap which I'm going to apply, which will make it slightly prettier. But I may visit a local fabricator and get a metal replacement. Which personally, I feel it should have always been. This case is far from cheap, and I chose this over the Phantecs Evolve and the NZXT S340 Elite. I think it was a mistake, but the selling point was a sneak peak of the show (can't remember what it was called now), showing the case with the pro RGB fans, just to find you don't get them with the case.

Slimshiesty likes this

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