Jump to content

Can't log out from DPSapp


Recommended Posts

Hi there i bought Thermaltake Toughpower DPS G RGB 850W Gold recently and when i open up the DPSapp pop's up a message in Chinese that thank's to google translator app found out that it said that my Account or Password was wrong i have already change'd it and can log in in the browser no problem but i can't log out in the DPSapp software just always says that my password is incorrect though i can log on in the browser SPM with out a problem, Thanks in advance, It's really annoying to getting tease popup messages and i have try'd to reinstall the DPSapp but always when i install it again it i get that popup multiple times and cant log out from the app even though it's a fresh install.    

error 2.JPG

Error.jpg

Link to comment
Share on other sites

  • 2 weeks later...

Hi,

sorry for the inconveniences that might be caused by the software.

we will fix the bug as soon as possible.

to solve this issue, can you please remove the folder under the path:

C:\Users\user\AppData\Roaming\TT

Please note that all the record of power supply and fan will be removed.

after removing the TT folder and reinstalling the PC client, you should be able to login and logout your account.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...