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Poseidon Z RGB brown trouble

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firmware 51 .soft 2.1.2 , Country Moldova

Q - work, lag, double tape

have lags on fast tape of text ,

previous text, but no one respond (

I have buy  in February 2016 poseidon z rgb from amazon, now i am live on Moldova, firmware is 51,  windows 10, some time have problem with software, but problem is not on in,, if i tape fast or press Enter key and tape fast , some time 1 letter dont write, some time other letter because of lag of keybord Put it to next word, some time 2 oe 3 letter putet first of 1 or 2, but now i see a button what i use rare  (Q) have trouble work, dont work, or duble tape ( Put it twice in text).

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1 minute ago, Tt David said:

Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx

USA / Canada :
Tel: Toll-Free 01-800-988-1088
M-F 9:00AM – 5:30PM (P.S.T)   

Asia: cs2@thermaltake.com

Europe:  support@thermaltake.de

i will try to contact Europe:  support@thermaltake.de  is closer now to me

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