ColorsForFun Posted September 22, 2017 Report Share Posted September 22, 2017 Hi, I just bought a set of 3 Riing Plus 14 TT Premium fans with controller, and installed everything. All fans light up in changing colors, all but one fans start rotating (different issue). I then installed the software (first the wrong Riing RGB software (which couldn't find the controller), then the correct software). However, the Riing Plus software doesn't start. Or, to be precise: After starting the software, the Task Manager shows that "TT Riing Plus RGB (32bit)" is running. But nothing happens. No windows pops up, I cannot see/click/configure anything. The software uses 23 MB of RAM, and that's it. Any hint on what I could do in order to get the software working would be highly appreciated! Thanks. Quote Link to comment Share on other sites More sharing options...
ColorsForFun Posted September 26, 2017 Author Report Share Posted September 26, 2017 If nobody has an idea, I guess I'll just return the whole thing and will try Corsair LED fans instead. Quote Link to comment Share on other sites More sharing options...
KnightLion Posted September 27, 2017 Report Share Posted September 27, 2017 Hi Maybe try this I know the guy is talking about an issue with the Ryzen chipset but it might help you too Quote Link to comment Share on other sites More sharing options...
ColorsForFun Posted September 28, 2017 Author Report Share Posted September 28, 2017 Indeed, this sounds like a very similar problem. Too bad that I could not find an USB connector on my mainboard that worked with the controller (or vice versa). I've just asked to return the fans. But thanks for confirming that I'm not the only one with this problem! Quote Link to comment Share on other sites More sharing options...
MFC1969 Posted October 1, 2017 Report Share Posted October 1, 2017 I have installed two controllers but none of them is on the software you see no fan are lit but no one of the six fans is on the system how do i fix it ?? grey boxes Quote Link to comment Share on other sites More sharing options...
2GooD4Name Posted October 6, 2017 Report Share Posted October 6, 2017 On 22.9.2017 at 4:37 PM, ColorsForFun said: Hi, I just bought a set of 3 Riing Plus 14 TT Premium fans with controller, and installed everything. All fans light up in changing colors, all but one fans start rotating (different issue). I then installed the software (first the wrong Riing RGB software (which couldn't find the controller), then the correct software). However, the Riing Plus software doesn't start. Or, to be precise: After starting the software, the Task Manager shows that "TT Riing Plus RGB (32bit)" is running. But nothing happens. No windows pops up, I cannot see/click/configure anything. The software uses 23 MB of RAM, and that's it. Any hint on what I could do in order to get the software working would be highly appreciated! Thanks. Exact same issue, TT isnt responding here at all. Spend 250€ on 6 of those fans and nobody pops up Quote Link to comment Share on other sites More sharing options...
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