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Ring Plus not showing up in the system tray


bdsams

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Hi,

 

I recently purchased the Thermaltake Riing 12 and installed them in my machine. The fans are currently showing red and spinning, so I know they are working. When I installed the Riing Plus RGB Tt Premium Edition software, double clicking on it does nothing. I dont see an icon in the system tray.

Ryzen Threadripper 1920x

Gigabyet x399

 

Any help?

 

Thanks!

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Hi,

Make sure you have your audio drivers installed, it sounds weird, but the software does detect for audio and on a new build it could be something you have not got to.

If you got everything installed (Device manager) and all good, it could be a defective controller.

Call our support to go over details and if needed will swap out just the controller for you.

(USA/Canada) 800.988.1088

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Thanks Mike, I checked the drivers and everything seems ok.

 

Question, can I plug the three fans into the normal fan controllers on the mobo while I wait for a replacement controller? They are running at a very slow speed and dont want my machine to get hot since they won't throttle up with the current controller.

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