Thriss Posted December 9, 2017 Report Share Posted December 9, 2017 Good afternoon, After having recently purchased new and installed this item, I am unable to see the fan controller via the software. I have done extensive research and ensured everything is plugged in properly however I am reading that it may be an issue with the controller port size and or usb cables included? I have attempted the many solutions posted online to no avail. My system is detailed below, please let me know if this needs a new fan controller or something else? Any information concerning this matter is greatly appreciated, thank you. i7 7700k asus tuf mark 1 z270 trident z rgb 3200 asus rog strix gtx 1080 ti thermaltake grandpower rgb 850w Quote Link to comment Share on other sites More sharing options...
voy Posted December 9, 2017 Report Share Posted December 9, 2017 Same problem with me, but on a x299 board - Rampage VI Apex I've tried unplugging and replugging both the USB and power cables while the computer was on, no luck in getting the fan controller recognized. Quote Link to comment Share on other sites More sharing options...
Thriss Posted December 10, 2017 Author Report Share Posted December 10, 2017 More so than the RGB I am concerned about not being able to control the speed of the fans, this thing is running on a quiet mode or something as it is very silent though spinning even though software does not detect and or change settings. Please help Quote Link to comment Share on other sites More sharing options...
voy Posted December 16, 2017 Report Share Posted December 16, 2017 i moved it to a different USB2.0 header on the motherboard and it's working now. it's strange because the header it was on definitely works, i have something else in there now. oh well. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.